DIEGO RAMOS DA SILVA
Orem,UT
Summary
Highly adaptable and actively seeking new employment opportunity aligned with the availability and requirements of prospective company.
Overview
14
14
years of professional experience
Work History
English Instructor
Yes Idiomas
Macaé, Brazil
09.2018 - 12.2022
- Plan, develop, coordinate, and administer regular language courses, prepare, apply, and correct tests, written and oral exercises, offer support activities in the form of classes, prepare and administer cultural activities
- Dealt with roughly 100-200 students
- Conducting group classes students from aged 12 and above.
English Instructor
UPTIME Comunicação em Inglês
Brazil
09.2015 - 08.2017
- Teaching English classes according to previously distributed guidance and content, applying and correcting written and oral assessments, monitoring exercises and conversations, clarifying doubts.
Volunteer Work
The Church of Jesus Christ of Letter-day Saints
Belgium/Netherlands
07.2013 - 07.2015
- Experience abroad, for 2 years, working as a volunteer for The Church of Jesus Christ of Latter-day Saints in public relations, responsible for presenting programs covering behavioral changes of philosophy of life
- Work developed through strategic planning with short-, medium- and long-term goals.
Inbound Telemarketing Operator
TNL Contax S/A
Brazil
05.2009 - 06.2012
- Answering call for credit cards, receiving calls, selling products, registering services and promotions, carrying out surveys, clarifying doubts, solving problems, providing information, always via teleservice.
Skills
- Teamwork
- Problem-Solving
- Customer service
- Sales
- Public speaking
- Leadership
Timeline
English Instructor
Yes Idiomas
09.2018 - 12.2022
English Instructor
UPTIME Comunicação em Inglês
09.2015 - 08.2017
Volunteer Work
The Church of Jesus Christ of Letter-day Saints
07.2013 - 07.2015
Inbound Telemarketing Operator
TNL Contax S/A
05.2009 - 06.2012