Diego Rendon
Miramar,FL
Summary
Dedicated Operations Specialist experienced in process optimization and data analysis. Achieved enhanced operational efficacy through strong teamwork and effective communication. Focused on fostering collaboration and delivering results that align with organizational goals.
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Dependable professional with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments.
Overview
1
1
year of post-secondary education
5
5
years of professional experience
Work History
Repack Agent
Andy Frain Services
MIAMI, FL
03.2023 - Current
- Streamlined supply chain through timely repacking, facilitating faster shipment readiness and delivery.
- Assessed and repaired damaged packages, enhancing customer satisfaction and reducing return rates.
- Regulatory Compliance: Ensuring packages meet shipping regulations prevents delays and legal issues, supporting smooth logistics operations.
- Maintained accurate records of repacked items, ensuring compliance and promoting smooth processing in logistics.
- Data Entry and Consolidation Monitoring: My experience in creating data entries from inspected packages enables effective scheduling and handling of incoming and outgoing consolidations.
- Coordinated subcontracting efforts with DHL Express to ensure efficient logistics operations at MIA-HUB.
- Utilize DHL’s internal SHERLOC and DCVS systems to research shipment information, investigate missing contents, and retrieve additional shipment details.
- Review shipment records and available documentation to identify discrepancies and support shipment-related inquiries.
- Access authorized DHL databases through company-issued LDAP credentials to securely retrieve and verify shipment information.
- Support daily logistics operations by gathering accurate shipment data and assisting with investigations involving missing or incomplete contents.
Screener
Andy Frain Security
Miami, Florida
05.2022 - Current
- Monitored access control points for Andy Frain Services security assignments.
- Patrolled facilities and reported suspicious activity to supervisors.
- Completed incident reports and daily logs for security operations.
- Developed customer relationships and ensured satisfaction with services.
- Screened Cargo for any anomalies.
- Followed TSA regulations for security procedures.
- Performed thorough physical inspections to ensure safety.
Sales Representative-Cashier
TJX Company
MIRAMAR, FL
10.2022 - 12.2023
- Delivered excellent customer service and increased sales as a sales representative at Marshalls, which involved greeting customers, assisting with product selection, processing transactions, handling cash, and performing end-of-shift recounts.
- Processed purchases at point-of-sale systems and handled payments efficiently, ensuring smooth transaction experiences.
- Guided customers in selecting products tailored to their needs, enhancing shopping experience at TJX retail sales floor.
- Explained merchandise features, pricing, and store promotions, helping customers make informed purchasing decisions.
Education
IT
Florida International University
MIAMI, FL 11.2025 - 11.2026
Marketing Operations Certificate - Marketing Operations
Broward College
PEMBROKE PINES, FLAssociate of Arts - Business
Lone Star College
KINGWOOD, TEXASIB Diploma -
Humble High School
HUMBLE, TEXASSkills
- Logistics coordination
- Supply chain management
- Compliance management
- Quality control
- Data management
- Microsoft Excel
- Process documentation
- Client relations
- Sherloc and DCVS systems
- Shipment Research and Investigation
- Secure Databases
- Word
- Outlook
- Logistics Information Management
- Sensitive Information Management
Awards
IB Diploma in High School. Certificate of Bilingual in College (English and Spanish)
Timeline
IT
Florida International University
11.2025 - 11.2026
Repack Agent
Andy Frain Services
03.2023 - Current
Sales Representative-Cashier
TJX Company
10.2022 - 12.2023
Screener
Andy Frain Security
05.2022 - Current
Marketing Operations Certificate - Marketing Operations
Broward College
Associate of Arts - Business
Lone Star College
IB Diploma -
Humble High School