Diego Rico
Puyallup,WA
Summary
Newly certified EMT looking for an entry level EMT-b position. Experienced with high stress fast paced work environments while maintaining professional customer service as well as on the job driving experience.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Pizza Delivery Driver
Papa Johns
01.2023 - Current
- Interacted professionally with customers in person or by phone and acted to drive positive customer experience.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
- Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
Package Handler
UPS
10.2019 - 07.2020
- Followed safety regulations to maintain safe work environment.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Proved successful working within tight deadlines and a fast-paced environment.
- Used hand-held scanners to accurately track item movements.
Education
High School Diploma -
Graham Kapowsin High School
Graham, WA06.2019
Fire Service Program/EMT Program
Bates Technical College
Tacoma, WA01.2023
Skills
- Working in fast-paced environments
- Driving to specific addresses in a timely manner to deliver goods
- Maintains professionalism at all times
- Adaptive to changing circumstances
Certification
NREMT
Hazmat: Awareness
Hazmat: Operations
FireFighter 1
Timeline
Pizza Delivery Driver
Papa Johns
01.2023 - Current
Package Handler
UPS
10.2019 - 07.2020
High School Diploma -
Graham Kapowsin High School
Fire Service Program/EMT Program
Bates Technical College