Diego Rivera

· Led and managed a maintenance and engineering team for a 4.5 million sq. ft. robotic warehouse facility, ensuring 24/7 operational uptime as the Lead Technician and Acting Area Maintenance Manager.

· Developed and implemented innovative problem-solving methods and systems to streamline workflows and improve operational efficiency.

· Played a key role in establishing the "Critical Path Walk" workflow, now adopted across all North American AZN facilities.

· Mentored and trained dozens of new technicians, guiding them from entry-level to subject matter experts.

· Performed troubleshooting, repair, and maintenance on a wide range of mechanical and electrical equipment through preventive maintenance and emergency response.

· Implemented safety procedures and precautions.

· Delivered professional field information and technology services, including accurate data processing and timely reporting of actionable results. Across the state of Texas and Oklahoma.

· Primary responsibilities included conducting vehicle inspections and performing inventory reconciliation, with audit results reported to clients.

· Conducted lease maturity vehicle inspections, assessing damage based on customer-provided excess wear and tear standards, and identifying signs of wear, neglect, or structural damage.

· Generated detailed professional reports for finance institutions and customers following each inspection.

· Performed floor plan audits for automobile finance lenders and Insurance policies. Ensuring compliance with inventory standards and financial agreements.

· Performing vehicle inspections on Auction vehicles and track all damages.

· Creating relationships and obtain knowledge from vendors and body shop.

· Create individual portfolios for dealer inventory. · Make ready processing.

· Tracking and managing complete inventory, including procurements, trades and transactions.

Streamlined inventory management processes to enhance accuracy and reduce discrepancies.

• General knowledge with automobiles, running diagnostics on engines. Rebuilding and replacing defective components. Addressing customer concerns in a timely manner.
• Preform a Multi-point Inspection on every vehicle. Provide shop foreman and customer a detailed diagnosis report.
• Perform wheel alignments, brake repairs, vehicle general maintenance. Tear down and rebuild engines.
• Diagnosed and repaired mechanical issues in various vehicle systems, enhancing overall performance.
• Collaborated with team members to streamline workflow processes, improving shop efficiency.
• Trained junior technicians on proper repair techniques and safety protocols, fostering skill development.
• Supported team members with technical expertise, helping to resolve complex issues and improve overall performance.