Diego Rodrigues
Parkland
Summary
Seasoned Low Voltage Foreman with a proven track record at Ex2Now, enhancing project efficiency and customer satisfaction through expert low-voltage systems management and strategic communication. Skilled in troubleshooting and team collaboration, I excel in delivering high-quality installations, ensuring projects exceed industry standards while fostering long-term client relationships.
Overview
14
14
years of professional experience
Work History
Low Voltage Foreman
Ex2Now
Tampa, FL
07.2023 - Current
- Reduced project completion time by streamlining communication between team members and clients.
- Provided exceptional customer service by promptly addressing and resolving client concerns, ensuring long-term satisfaction with completed projects.
- Enhanced project efficiency by effectively managing and organizing low voltage installations.
- Troubleshot complex technical issues swiftly, minimizing downtime and delays in project progress.
- Maintained high standards of quality control, ensuring all installations met industry codes and regulations.
- Delivered projects on or ahead of schedule by effectively coordinating tasks among team members.
- Evaluated new tools and equipment to implement updated technologies that improved installation quality and speed.
Low Voltage Foreman
JC Cabblin Solutions
Miami, FL
10.2020 - 07.2023
- Reduced project completion time by streamlining communication between team members and clients.
- Provided exceptional customer service by promptly addressing and resolving client concerns, ensuring long-term satisfaction with completed projects.
- Enhanced project efficiency by effectively managing and organizing low voltage installations.
- Increased customer satisfaction by providing timely and high-quality low voltage installation services.
- Troubleshot complex technical issues swiftly, minimizing downtime and delays in project progress.
- Developed long-term relationships with clients, leading to increased repeat business and positive referrals.
- Delivered projects on or ahead of schedule by effectively coordinating tasks among team members.
Low Voltage Technician
Extensys Inc
Tampa, FL
03.2018 - 02.2019
- Mounted panels for motion detectors, keypads and controls.
- Installed and serviced various security, fire alarm and closed circuit TV systems for both residential and business clientele.
- Reduced downtime, diagnosing and repairing malfunctions in low voltage systems promptly.
- Proactively identified potential issues in low voltage systems for early resolution, preventing costly future problems.
- Enhanced safety by troubleshooting electrical issues, identifying hazards, and implementing corrective measures.
- Collaborated closely with project managers to ensure timely completion of installations and repairs.
- Optimized network performance by upgrading outdated low voltage systems.
IT Systems Assistant
Productos Alimenticios Kellys
San Antonio De Los Altos, Venezuela
01.2012 - 07.2015
- Coordinated with vendors for procurement of necessary hardware and software components while adhering to budget constraints.
- Facilitated interdepartmental collaboration through effective communication channels such as email distribution lists or internal chat platforms like Slack or Teams.
- Participated in disaster recovery planning initiatives, helping establish a robust strategy for business continuity during emergencies.
- Optimized server performance through monitoring and adjusting configurations as needed.
- Improved IT system efficiency by streamlining processes and implementing automation tools.
- Enhanced network security with regular software updates and vulnerability assessments.
- Collaborated with team members to resolve technical issues, ensuring minimal disruption to daily operations.
Contracted Technical Support Analyst
Los Salías Municipality City Hall
San Antonio De Los Altos, Miranda Venezuela
01.2011 - 06.2011
- Identified root causes of recurring problems, reducing downtime and support ticket volume.
- Provided technical support and training, enhancing user competency and understanding.
- Utilized Nagios for system monitoring, improving early detection of potential issues.
- Performed regular system maintenance, enhancing security and stability of IT infrastructure.
- Resolved network connectivity issues utilizing Wireshark, improving overall network efficiency.
- Trained employees on cybersecurity best practices, increasing data protection awareness.
- Resolved complex technical issues for clients, enhancing overall system performance.
Education
No Degree -
International Preparatory School
Pompano Beach, FL11-2018
No Degree -
Embassy English School
Fort Lauderdale, FL08-2016
Bachelor of Science - Systems Engineer
Bicentenary University of Aragua
San Antonio De Los Altos, Miranda Venezuela07-2011
High School Diploma -
Private Institute Juan XXIII
Los Teques, Miranda, Venezuela08-2004
Skills
- Electrical installation
- Low-voltage systems
- System troubleshooting
- Task delegation
- Technical training
- Installation procedures
- Teamwork
- Teamwork and collaboration
- Customer service
- Attention to detail
- Leadership skills
- Problem-solving abilities
- Excellent communication
- Troubleshooting skills
- Team collaboration
- Hand and power tool operation
- Professional communication
- Employee safety training
- Employee motivation
- Safety standards
- Self motivation
- Analytical thinking
- Professionalism
- Strategic planning
- Schedule management
Languages
Spanish
Native or Bilingual
Portuguese
Professional Working
English
Full Professional
Timeline
Low Voltage Foreman
Ex2Now
07.2023 - Current
Low Voltage Foreman
JC Cabblin Solutions
10.2020 - 07.2023
Low Voltage Technician
Extensys Inc
03.2018 - 02.2019
IT Systems Assistant
Productos Alimenticios Kellys
01.2012 - 07.2015
Contracted Technical Support Analyst
Los Salías Municipality City Hall
01.2011 - 06.2011
No Degree -
International Preparatory School
No Degree -
Embassy English School
Bachelor of Science - Systems Engineer
Bicentenary University of Aragua
High School Diploma -
Private Institute Juan XXIII