Diego Rodrigues
Parkland
Summary
Seasoned Low Voltage Foreman with a proven track record at Ex2Now, enhancing project efficiency and customer satisfaction through expert low-voltage systems management and strategic communication. Skilled in troubleshooting and team collaboration, I excel in delivering high-quality installations, ensuring projects exceed industry standards while fostering long-term client relationships.
Overview
14
14
years of professional experience
Work History
Low Voltage Foreman
Ex2Now
07.2023 - Current
- Reduced project completion time by streamlining communication between team members and clients.
- Provided exceptional customer service by promptly addressing and resolving client concerns, ensuring long-term satisfaction with completed projects.
- Enhanced project efficiency by effectively managing and organizing low voltage installations.
- Troubleshot complex technical issues swiftly, minimizing downtime and delays in project progress.
- Maintained high standards of quality control, ensuring all installations met industry codes and regulations.
- Delivered projects on or ahead of schedule by effectively coordinating tasks among team members.
- Evaluated new tools and equipment to implement updated technologies that improved installation quality and speed.
Low Voltage Foreman
JC Cabblin Solutions
10.2020 - 07.2023
- Reduced project completion time by streamlining communication between team members and clients.
- Provided exceptional customer service by promptly addressing and resolving client concerns, ensuring long-term satisfaction with completed projects.
- Enhanced project efficiency by effectively managing and organizing low voltage installations.
- Increased customer satisfaction by providing timely and high-quality low voltage installation services.
- Troubleshot complex technical issues swiftly, minimizing downtime and delays in project progress.
- Developed long-term relationships with clients, leading to increased repeat business and positive referrals.
- Delivered projects on or ahead of schedule by effectively coordinating tasks among team members.
Low Voltage Technician
Extensys Inc
03.2018 - 02.2019
- Mounted panels for motion detectors, keypads and controls.
- Installed and serviced various security, fire alarm and closed circuit TV systems for both residential and business clientele.
- Reduced downtime, diagnosing and repairing malfunctions in low voltage systems promptly.
- Proactively identified potential issues in low voltage systems for early resolution, preventing costly future problems.
- Enhanced safety by troubleshooting electrical issues, identifying hazards, and implementing corrective measures.
- Collaborated closely with project managers to ensure timely completion of installations and repairs.
- Optimized network performance by upgrading outdated low voltage systems.
IT Systems Assistant
Productos Alimenticios Kellys
01.2012 - 07.2015
- Coordinated with vendors for procurement of necessary hardware and software components while adhering to budget constraints.
- Facilitated interdepartmental collaboration through effective communication channels such as email distribution lists or internal chat platforms like Slack or Teams.
- Participated in disaster recovery planning initiatives, helping establish a robust strategy for business continuity during emergencies.
- Optimized server performance through monitoring and adjusting configurations as needed.
- Improved IT system efficiency by streamlining processes and implementing automation tools.
- Enhanced network security with regular software updates and vulnerability assessments.
- Collaborated with team members to resolve technical issues, ensuring minimal disruption to daily operations.
Contracted Technical Support Analyst
Los Salías Municipality City Hall
01.2011 - 06.2011
- Identified root causes of recurring problems, reducing downtime and support ticket volume.
- Provided technical support and training, enhancing user competency and understanding.
- Utilized Nagios for system monitoring, improving early detection of potential issues.
- Performed regular system maintenance, enhancing security and stability of IT infrastructure.
- Resolved network connectivity issues utilizing Wireshark, improving overall network efficiency.
- Trained employees on cybersecurity best practices, increasing data protection awareness.
- Resolved complex technical issues for clients, enhancing overall system performance.
Education
No Degree -
International Preparatory School
Pompano Beach, FL11-2018
No Degree -
Embassy English School
Fort Lauderdale, FL08-2016
Bachelor of Science - Systems Engineer
Bicentenary University of Aragua
San Antonio De Los Altos, Miranda Venezuela07-2011
High School Diploma -
Private Institute Juan XXIII
Los Teques, Miranda, Venezuela08-2004
Skills
- Electrical installation
- Low-voltage systems
- System troubleshooting
- Task delegation
- Technical training
- Installation procedures
- Teamwork
- Teamwork and collaboration
- Customer service
- Attention to detail
- Leadership skills
- Problem-solving abilities
- Excellent communication
- Troubleshooting skills
- Team collaboration
- Hand and power tool operation
- Professional communication
- Employee safety training
- Employee motivation
- Safety standards
- Self motivation
- Analytical thinking
- Professionalism
- Strategic planning
- Schedule management
Languages
Spanish
Native or Bilingual
Portuguese
Professional Working
English
Full Professional
Timeline
Low Voltage Foreman
Ex2Now
07.2023 - Current
Low Voltage Foreman
JC Cabblin Solutions
10.2020 - 07.2023
Low Voltage Technician
Extensys Inc
03.2018 - 02.2019
IT Systems Assistant
Productos Alimenticios Kellys
01.2012 - 07.2015
Contracted Technical Support Analyst
Los Salías Municipality City Hall
01.2011 - 06.2011
No Degree -
International Preparatory School
No Degree -
Embassy English School
Bachelor of Science - Systems Engineer
Bicentenary University of Aragua
High School Diploma -
Private Institute Juan XXIII
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