Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Diego Rodriguez

Lexington,KY

Summary

Knowledgeable and dedicated customer service professional with extensive experience in multiple industries. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Overview

7
7
years of professional experience

Work History

Painter

JA 5 Star
08.2024 - Current
  • Painted surfaces using brushes, spray guns, and paint rollers.
  • Prepared surfaces and surrounding areas for painting using sandpaper, tape, and other materials.
  • Painted indoor areas such as hallways, bathrooms, and lobbies.
  • Maintained a clean and organized workspace, minimizing disruptions for clients during projects.
  • Delivered high-quality painting services on time and within budget for a variety of clients.
  • Operated power sprayers and hand tools to prepare and paint large areas.
  • Climbed scaffolding, staging, ladders, and planks to reach work area surfaces and observed safety protocols to prevent falls.
  • Consistently met safety regulations while working on-site at both residential and commercial properties.
  • Worked holidays and weekends depending on shifting needs of project.

Logistics Service Representative

Sharicom
03.2023 - 06.2024
  • Optimized transportation routes with strategic planning, resulting in reduced delivery times and fuel costs.
  • Collaborated with IT department to introduce advanced software tools that improved tracking visibility throughout the entire supply chain process.
  • Developed and executed contingency plans for potential disruptions in the supply chain, maintaining seamless operations during unforeseen events.
  • Reduced order processing time by streamlining communication between sales representatives and warehouse personnel regarding order status updates.

Fiber Tech

Certified Solutions
01.2022 - 08.2022

Executed technical support for installation, troubleshooting, repair of MetroNet Fiber optic Internet.

Consistently anticipated extended workdays as a routine task.

  • Improved network performance by installing, splicing, and testing fiber optic cables.
  • Performed regular preventive maintenance on equipment used in fieldwork ensuring their optimum functioning at all times.
  • Reduced downtime by quickly identifying and resolving issues in fiber networks.
  • Upgraded legacy copper networks to high-speed fiber optics, improving overall connectivity for clients.

Roofer

Carlos Roofing
12.2019 - 08.2021

Assisted in dismantling and constructing roofs.

Acquired extensive safety knowledge due to high-risk environment.

  • Performed patching and resealing of roofs to provide maintenance, repairs and protection.
  • Precisely cut felt, shingles and strips of flashing to fit angles formed by walls, vents, and intersecting roof surfaces.
  • Inspected problem roofs to determine best repair procedures.
  • Inspected buildings to inspect for water damage, worn out flashing and other signs of roof damage.
  • Maintained a clean, organized job site minimizing disruptions to clients'' daily lives while also promoting efficiency within the crew.

Team Member

Donatos
08.2018 - 08.2019

Open and Close

Performed efficient and secure pizza deliveries.

Navigated difficult scenarios with teamwork.

Managed cash transactions efficiently.

  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Maintained productive, efficient approach to all tasks.

Team Member

Subway
08.2017 - 08.2018

Supervised day-to-day store activities, including cashier duties.

Maintained stock levels for morning and night shifts.

  • Developed strong cooperative relationships with coworkers and managers.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.

Education

No Degree - Accounting

Bluegrass Community And Technical College
Lexington, KY
05-2026

High School Diploma -

Tates Creek
Lexington, KY
05-2019

Skills

  • Strong work ethic
  • Attention to detail
  • Transportation planning
  • Logistics analysis
  • Teamwork orientation
  • Problem-solving
  • Technology integration
  • Bilingual Spanish & English
  • Very physically active

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Painter

JA 5 Star
08.2024 - Current

Logistics Service Representative

Sharicom
03.2023 - 06.2024

Fiber Tech

Certified Solutions
01.2022 - 08.2022

Roofer

Carlos Roofing
12.2019 - 08.2021

Team Member

Donatos
08.2018 - 08.2019

Team Member

Subway
08.2017 - 08.2018

No Degree - Accounting

Bluegrass Community And Technical College

High School Diploma -

Tates Creek
Diego Rodriguez