Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

DIEGO ROZO

Orlando,FL

Summary

Dynamic professional excelling in leadership and negotiation. Adept at enhancing customer satisfaction and driving sales through effective communication and strategic planning. Skilled in financial management and compliance, ensuring operational integrity while fostering a positive team environment.

Overview

15
15
years of professional experience

Work History

Front End Cashier

Walmart
Orlando, FL
08.2023 - Current
  • Ensured regulatory compliance while delivering outstanding customer service.
  • Greeted customers and processed returns and refunds efficiently.
  • Managed financial transactions with accuracy and integrity.

Hospitality Worker

Marriot Hotel
Orlando, FL
08.2021 - 07.2023
  • Prepared and delivered room service orders to guest accommodations.
  • Assisted with luggage handling and greeted guests upon arrival.
  • Provided guidance in lobby and various hotel areas to enhance guest experience.
  • Took orders, ensured guest satisfaction, and resolved complaints or suggestions.

Store Manager

The North Face Inc.
Bogota, CO
11.2018 - 06.2021
  • Ensured monthly budget compliance through precise financial tracking and analysis.
  • Demonstrated empathy in understanding customer needs to enhance product offerings.
  • Influenced and negotiated effectively to build credibility and close sales successfully.
  • Organized e-commerce operations, including inventory preparation, store layout, and warehouse management.

Administrative Assistant

Virgen de la Luz Hospital
San Cristobal, VE
01.2014 - 08.2018
  • Coordinated purchases and supplies to ensure timely availability of resources.
  • Managed employee payments, maintaining accuracy and compliance with regulations.
  • Updated financial records to reflect current transactions and maintain integrity.
  • Oversaw computer software management, ensuring optimal functionality and security.
  • Processed documents and managed agendas to streamline administrative operations.

Bank Cashier

Bank of Venezuela
San Cristobal, VE
10.2010 - 12.2013
  • Received and delivered checks, cash, bank deposits, and related documents.
  • Recorded incoming and outgoing cash transactions accurately.
  • Performed daily cash balances to ensure accuracy.
  • Provided supervisor with daily reports on cash transactions.
  • Complied with company standards and procedures for comprehensive security.

Education

Bachelo's Degree in Business Administration -

Los Andes University
Merida, VE
11-2018

Skills

  • Leadership
  • Negotiation and Conflict Resolution
  • Emotional Intelligence and Leadership
  • Effective Communication
  • Decision-making
  • Planning and Organization
  • Problem-solving
  • Technical Knowledge

Languages

Spanish
Native/ Bilingual
English
Professional

Timeline

Front End Cashier

Walmart
08.2023 - Current

Hospitality Worker

Marriot Hotel
08.2021 - 07.2023

Store Manager

The North Face Inc.
11.2018 - 06.2021

Administrative Assistant

Virgen de la Luz Hospital
01.2014 - 08.2018

Bank Cashier

Bank of Venezuela
10.2010 - 12.2013

Bachelo's Degree in Business Administration -

Los Andes University

Similar Profiles

CREATE PROFILE