Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Diego Saldana

Brooklyn,NY

Summary

Adept at optimizing delivery routes and enhancing customer relations, I excelled in roles at Royal Fulton, mastering time management and problem-solving. My approach combined defensive driving with exceptional service, significantly improving operational efficiency and client satisfaction. Skilled in GPS navigation and client relationship management, I consistently met tight deadlines, ensuring the safety and accuracy of all deliveries.

Dependable [Desired Position] with solid background in timely deliveries and route optimization. Proven track record of maintaining accurate records and ensuring customer satisfaction. Demonstrated effective time management and excellent problem-solving skills in high-pressure environments.

Hardworking employee enthusiastic about learning any field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Delivery Driver

Royal Fulton
09.2012 - Current
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Verified accuracy of all deliveries against order forms.
  • Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
  • Maintained strong relationships with clients through proactive communication and personalized service.
  • Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
  • Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
  • Inspected and maintained delivery vehicles regularly to keep in safe working order.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.

Catering Staff Member

Royal Fulton
09.2012 - Current
  • Provided excellent service under high-pressure situations, ensuring smooth event operations.
  • Provided friendly, courteous service to create memorable moments for guests.
  • Maintained clean and organized workspaces, adhering to strict health standards.
  • Served appetizers, delivered entrees, and refilled beverages for banquet guests.
  • Achieved safe food handling practices by following all necessary guidelines and procedures.
  • Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
  • Improved operational efficiency through effective communication with kitchen staff and event coordinators.
  • Cleaned and organized kitchen stations to promote team efficiency.
  • Oversaw catering orders to verify accuracy and completeness.
  • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
  • Cleaned and organized kitchen, dining and service areas.
  • Monitored food quality and freshness throughout day.
  • Portioned and wrapped food to place directly on plates for service to patrons.

Education

Associate of Science - Business

New York City College of Technology
Brooklyn, NY
01-2013

Skills

  • Positive Attitude
  • Customer Service
  • Valid Driver's License
  • Teamwork and Collaboration
  • Time Management
  • Dependable and reliable
  • Time management skills
  • Multitasking
  • Trip planning
  • Courteous and polite demeanor
  • Database Management
  • [Language] Fluency
  • Defensive driver training
  • Client Relationship Management
  • Dispatch Communication
  • Complex Problem-Solving
  • Attention to Detail
  • Problem-Solving

Certification

  • [State] Driver's License

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Delivery Driver

Royal Fulton
09.2012 - Current

Catering Staff Member

Royal Fulton
09.2012 - Current

Associate of Science - Business

New York City College of Technology
Diego Saldana