Diego Santana
Rancho Cucamonga,CA
Summary
Seasoned project management specialist with comprehensive experience in leading projects from inception to completion. Skilled in coordinating cross-functional teams, optimizing processes for efficiency, and implementing innovative solutions to complex challenges. Proven ability to deliver projects on time and within budget while maintaining high standards of quality. Demonstrated success in enhancing operational workflows and significantly improving project outcomes through strategic planning and effective communication.
Overview
10
10
years of professional experience
Work History
Technical Coordination Manager
New Era Technology
Minnesota City, MN (Remote)
08.2022 - Current
- Developed project plans, identified resources and established timelines for completion.
- Managed multiple projects with competing deadlines in a fast-paced environment.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
Service Advisor
Kormodiv Inc.
Riverside, CA
08.2021 - 08.2022
- Inspected vehicles for needed repairs or maintenance services and advised customers accordingly.
- Developed and maintained strong relationships with customers to ensure repeat business.
- Contacted customers about potential service upgrades, new services and account changes.
Site Lead Technician
GVS Consulting
Los Angeles , CA
06.2015 - 08.2022
- Provided estimates to clients and supervisors detailing costs, time and materials needed.
- Collaborated with other tradespeople on multi-disciplinary projects involving low voltage systems.
- Coordinated with project managers, architects, and engineers to align site activities with project plans.
Education
Some College (No Degree) -
Citrus College
Glendora, CASkills
- Project management
- Employee training
- Proficient in client engagement
- Strategic problem analysis
- Timeline management
- Effective team leadership
References
- Available upon request
Timeline
Technical Coordination Manager
New Era Technology
08.2022 - Current
Service Advisor
Kormodiv Inc.
08.2021 - 08.2022
Site Lead Technician
GVS Consulting
06.2015 - 08.2022
Some College (No Degree) -
Citrus College
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