Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Diego Tapia

Raleigh,NC

Summary

Growth-Oriented Business & Tech Student specializing in market-entry strategy and brand innovation. Proven success in transforming consumer pain points into viable products, from scaling hardware startups to architecting AI-driven SaaS solutions. Recognized for a versatile communication style that bridges the gap between technical engineering and high-impact sales, ensuring operational excellence through meticulous brand oversight and project leadership.

Overview

7
7
years of professional experience

Work History

Validation & Qualification Engineer

4Q Services/Pfizer
05.2025 - 08.2025
  • Managed equipment testing and qualification (IQ/OQ/PQ) to ensure every piece of hardware met strict FDA and GMP standards, preventing any compliance delays in the production cycle.
  • Identified a major inefficiency in manual labor tracking and proposed a digital scheduling system to move away from error-prone paper logs, focusing on better team communication and data accuracy.
  • Troubleshoot technical issues alongside cross-functional teams, documenting deviations and jumping in to fix problems before they could impact manufacturing timelines.
  • Optimized project delivery timelines by 20% through the implementation of rigorous milestone tracking and proactive resource management, ensuring all technical deliverables met strict quality standards ahead of schedule.

Project Manager

Entrepreneurship Club, NCSU
01.2025 - Current
  • Founded and led the end-to-end development of the startup focused on automating athletic preparation; independently conceptualized the product and established the project roadmap.
  • Created a automated hand wrap roller, managing the full project lifecycle from initial concept and 3D design to sourcing international freelance engineers for technical production.
  • Directing technical product design by sourcing and managing specialized freelance engineers to transform 2D concepts into functional 3D prototypes, maintaining strict oversight of design milestones.
  • Executing market-entry strategy by identifying gaps in the combat sports equipment market, managing all aspects of brand identity, and overseeing the procurement of materials to ensure product scalability.

CEO - Product Manager (SaaS & AI)

07.2023 - Current
  • Developed an AI-powered culinary optimization engine that generates personalized recipes while cross-referencing real-time market data to identify the most cost-effective ingredient alternatives.
  • Engineered a budget-conscious recommendation algorithm that prioritizes affordability without compromising nutritional value, reducing average meal costs through smart substitution logic.
  • Architected a user-centric SaaS platform that leverages Generative AI to transform available pantry inventory into professional-grade recipes, minimizing food waste and maximizing consumer purchasing power.

Sales Representative Manager

Oak City Home Improvements CO
05.2023 - 10.2025
  • Directed a high-performing sales team for a leading home improvement firm, implementing standardized pitch scripts and lead-tracking systems that increased closing rates and streamlined the sales cycle.
  • Managed end-to-end client relationships and project estimations, serving as the primary liaison between homeowners and technical crews to ensure project specifications were met with 100% accuracy.
  • Analyzed territory market data to identify high-growth opportunities, coaching junior representatives on consultative sales techniques and "code-switching" communication styles to build rapport with a diverse client base.

Program Contributor

Humanity First Student Organization
08.2019 - 01.2024
  • Set up a social services club supporting needy students and the community.
  • Conducted 8 food drives supporting students in the free/reduced food program with meals for winter break, spring break, and during Covid-19 Pandemic.
  • Use crowdsourcing to collect 6,000lbs+ of food.
  • Raised $1150+ for bimonthly delivery of fresh produce for students in the free/reduced food program from September-December 2020.
  • Conducted 6 Blood Drives with over 210 units of blood collected, saving 630 lives.

Education

Bachelor of Science - Business Administration, Concentration (Marketing)

North Carolina State University
Raleigh, NC
05.2027

High School Diploma -

Nord Anglia International School of Rotterdam
Rotterdam, Netherlands
06-2023

Skills

  • Technical Skills: Microsoft Excel, Python
  • Finance Skills: Budgeting, Financial Reporting, Data Analysis, Forecasting
  • Interpersonal Skills: Leadership, Public Speaking
  • Team Collaboration, Problem Solving
  • Interpersonal adaptability
  • Cross-Functional Communication

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Validation & Qualification Engineer

4Q Services/Pfizer
05.2025 - 08.2025

Project Manager

Entrepreneurship Club, NCSU
01.2025 - Current

CEO - Product Manager (SaaS & AI)

07.2023 - Current

Sales Representative Manager

Oak City Home Improvements CO
05.2023 - 10.2025

Program Contributor

Humanity First Student Organization
08.2019 - 01.2024

Bachelor of Science - Business Administration, Concentration (Marketing)

North Carolina State University

High School Diploma -

Nord Anglia International School of Rotterdam
Diego Tapia