Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Diego Tolentino

Pembroke Pines,Florida

Summary

Dependable and service-focused Class A CDL Driver motivated to deliver consistent, prompt and courteous service. Familiar with logging daily activities, coordinating customer paperwork and collecting payment. Plans and manages efficient routes to maximize deliveries and customer satisfaction.

Overview

8
8
years of professional experience
1
1
Certification

Work History

CDL Yard Switcher/Package Handler

FedEx Ground
Medley, FL
07.2022 - Current
  • Prioritize safety and efficiency with the use of an Electronic Yard Monitoring System.
  • Maintain safe working environments.
  • Performed pre-trip inspection checks and reported problems to supervisor.
  • Moved freight, stock and other materials to and from storage and production areas and loading docks.
  • Recognized as employee of the month February 2023 for Perfect attendance and efficiency

Residential Supervisor

REDCO Group
Temple, PA
09.2017 - 11.2023
  • Provide high-quality costumer service, create a welcoming environment for each individual.
  • Provide appropriate feedback and information to help residents succeed in program.
  • Investigated accidents to identify causes and prevent future incidences.
  • Identified consumer needs, clarified information and researched issues to provide alternative solutions.
  • Awarded employee of the quarter Q3 2022 for great consumer service.

Tire Technician

CJs Tire & Automotive
Leesport, PA
04.2016 - 01.2018
  • Performed tire rotations, mounts and balancing on vehicles.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Inspected and organized tire inventories while performing routine stock assessments.
  • Ordered tires and other merchandise to replace stock and fulfill customer requests.
  • Executed broader vehicle service and multi-point inspections for customers.

Education

High School Diploma -

Reading Senior High School
Reading, PA
06.2014

CDL Training Program

Berks Career And Technolgy Center
Leesport, PA

Skills

  • First Aid and CPR
  • Staff Training
  • Consumer Service
  • Team Supervision
  • Maintenance Requests
  • Activities Oversight
  • Call Answering and Routing
  • Supply and Inventory Management

Certification

  • CDL-A / End: TX
  • TSA TWIC Card
  • Certified [Forklift operator], [FedEx Ground] - [2022]
  • Certified [Walkie/Rider lift operator], [FedEx Ground] - [2022]
  • Certified [Tugger operator], [Fedex Ground] - [2022]
  • CPR

Languages

Spanish
Native/ Bilingual

Timeline

CDL Yard Switcher/Package Handler

FedEx Ground
07.2022 - Current

Residential Supervisor

REDCO Group
09.2017 - 11.2023

Tire Technician

CJs Tire & Automotive
04.2016 - 01.2018

High School Diploma -

Reading Senior High School

CDL Training Program

Berks Career And Technolgy Center
Diego Tolentino