Diego Torres
Summary
Dedicated Criminal Justice student with military training, skilled in customer engagement and conflict resolution. Experience in managing inventory and ensuring compliance with regulations. Strong ability to collaborate effectively within teams while maintaining high standards of service and performance under pressure.
Overview
3
3
Languages
4
4
years of professional experience
Work History
Army Cadet
Texas Army National Guard
Laredo, TX, United States
01.2025 - Current
- Conducted training exercises to foster teamwork and leadership skills among peers.
- Assisted in logistical planning for troop movements and equipment transport.
- Engaged in physical fitness training to enhance overall readiness and performance standards.
- Collaborated with senior leaders to uphold equipment readiness and safety standards.
- Executed administrative tasks to ensure accurate personnel records and documentation.
- Acquired knowledge of departmental practices and equipment through training sessions and mentoring.
- Analyzed feedback from post-mission debriefs to identify improvement areas and corrective actions.
- Supported mission planning by gathering intelligence and assessing operational risks.
Firearms Sales Associate
Academy Sports + Outdoors
Laredo, TX, United States
09.2023 - 02.2026
- Delivered exceptional customer experiences for outdoor enthusiasts in hunting, fishing, and camping.
- Connected customers with appropriate products through tailored sales techniques and strong service.
- Processed firearm sales in compliance with federal and state laws, completing ATF Form 4473.
- Educated customers on firearm safety protocols and applicable laws governing usage.
- Maintained a well-organized inventory of firearms and accessories on the sales floor.
- Monitored inventory of firearms and ammunition, ensuring security and proper stocking.
- Adhered to company policies regarding staff behavior and work hours.
- Recognized security risks and thefts to prevent losses or manage incidents effectively.
Team Member
Smoothie King
Laredo, TX, United States
10.2022 - 08.2023
- Trained new team members, facilitating swift adaptation to skills and processes.
- Guided customers in selecting preferred drinks, enhancing their experience.
- Ensured cleanliness of stations and equipment, upholding hygiene standards.
- Completed weekly inventory audits to maintain effective inventory management.
- Maintained organization of work area and equipment.
- Prepared smoothies and beverages following precise specifications and recipes.
- Operated cash registers to process customer payments efficiently.
- Performed opening and closing duties, including restocking items and cleaning the sales floor.
Education
Bachelor - Criminal Justice
Texas A&M International University
Laredo05-2027
High School Diploma -
United High School
Laredo05-2023
Skills
- Customer service
- Regulatory Knowledge
- Stock Coordination
- Ability to Work Under Pressure
- Effective Time Management
- Ability to Multitask
- Ability to Work in a Team
- Leadership
- Team building
- Conflict resolution
- Communication Skills
- Adaptability
- Motivated Attitude
- Decision Making
HOBBIES
- Physical Fitness & Weightlifting
- Hiking & Outdoor Activities
- Hunting
- Fishing
- Recreational Shooting / Range Training
- Ranch Work
- Reading
- Puzzles & Problem-Solving
- LEGO Building
- Video Games
- Sports
- Music
- Traveling & Exploring New Places
- Church & Community Involvement
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
French
Elementary
Affiliations
- Volunteer, Laredo Pet Vet - Laredo, TX (2022)
- Internship, CBP Explorer Program - Laredo, TX (2022)
- ROTC, Texas A&M International University ROTC - Laredo, TX (2023-Current)
References
David Alex Aguilar, Texas National Guard Company Commander
(210) 324-5198, david.aguilar5@outlook.com
Roy Villarreal, Manager from Academy Sports + Outdoors
(956) 220-4843, royv2005@gmail.com
Juan Francisco Lopez, Friend
(956) 250-9609, Juan.lopezf@dps.texas.gov
Michael Esquivel, ROTC Instructor
(281) 827-2061, michaelesq7@gmail.com
Timeline
Army Cadet
Texas Army National Guard
01.2025 - Current
Firearms Sales Associate
Academy Sports + Outdoors
09.2023 - 02.2026
Team Member
Smoothie King
10.2022 - 08.2023
Bachelor - Criminal Justice
Texas A&M International University
High School Diploma -
United High School