Diego Torres Ruiz
Winooski,VT
Summary
Dynamic professional with extensive restaurant and banquet experience, including at Equinox, excelling in customer service and multilingual communication. Proven culinary skills and adept at cash handling, ensuring efficient operations and high client satisfaction. Recognized for delivering accurate translations in medical contexts, showcasing strong attention to detail and empathy in all interactions.
Overview
2
2
years of professional experience
Work History
Crew Member
Manchester House of Pizza
Manchester Center, VT
02.2023 - 08.2023
- Assisted with daily operations, including opening doors and preparing ingredients.
- Developed skills in pizza dough making and sauce preparation from scratch.
- Managed cashier duties and processed phone orders efficiently.
- Maintained knowledge of menu prices and variations to assist customers.
- Executed deli work, preparing sandwiches and subs to customer specifications.
- Operated POS machine, handling transactions and refunds accurately.
- Adhered to alcohol serving regulations and food safety standards.
- Provided exceptional customer service by maintaining a supportive demeanor.
Server/Waiter
Purple Corn
White Plains, NY
11.2022 - 01.2023
- Delivered precise and clear customer service to enhance client satisfaction.
- Ensured accurate order processing while providing helpful suggestions.
- Served customers with empathy and maintained an enthusiastic demeanor.
Banquet Server
Equinox
Manchester, VT
04.2022 - 09.2022
- Generated fluent, casual conversations with guests while maintaining high service standards.
- Provided prompt, friendly service to all guests during banquets or catered events.
- Greeted guests upon arrival and provided assistance throughout the event.
- Arranged and decorated venues rapidly and precisely according to specific occasion themes.
- Ensured thorough attention to detail by checking all guest-accessible areas.
Cook
Bromley Mountain
Peru, VT
12.2021 - 03.2022
- Adapted to fast-paced environments while maintaining quality and efficiency under pressure.
- Supervised and trained kitchen staff on proper preparation techniques.
- Organized storage areas for efficient usage of space.
- Monitored stock levels of food items and ordered more when necessary.
- Resolved customer complaints regarding food quality or services provided.
- Developed empathy and assertiveness in communication with customers and guests.
- Approached problems with a fresh perspective to resolve issues promptly.
Over the Phone Interpreter
Bilinguals Inc
Southfield, MI
05.2021 - 12.2021
- Executed translations of diverse documents across medical, legal, financial, and scientific fields.
- Provided contextual information to clients to enhance understanding of translations.
- Delivered accurate real-time translations and interpretations, primarily within the medical sector.
Education
College Degree - Biology
Universidad Ricardo Palma
Lima12.2020
High school diploma or GED -
David Ausubel
Lima, Peru12-2013
Skills
- Multilingual communication
- Customer service and support
- Medical terminology expertise
- Restaurant and banquet experience
- Culinary and baking skills
- Cash handling and cashiering
- POS system proficiency
- Interpretation and translation
Languages
Spanish - Fluent, English - Fluent
Timeline
Crew Member
Manchester House of Pizza
02.2023 - 08.2023
Server/Waiter
Purple Corn
11.2022 - 01.2023
Banquet Server
Equinox
04.2022 - 09.2022
Cook
Bromley Mountain
12.2021 - 03.2022
Over the Phone Interpreter
Bilinguals Inc
05.2021 - 12.2021
College Degree - Biology
Universidad Ricardo Palma
High school diploma or GED -
David Ausubel
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