Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

DIEGO UZCATEGUI

HOUSTON,TX

Summary

Dynamic professional with a valid driver's license and proven customer service skills, honed at SR EXPRESS. Recognized for optimizing warehouse operations and enhancing client satisfaction through effective communication and problem-solving. Adept at loading and unloading, with a strong focus on achieving high-quality service and maintaining safety standards.

Proactive and dynamic proving customer service skills. Priotize the work it’s done by rules established.

I learned how to optimezed my time through making new methods, always focused on be better, improve my errors and developing a good mindset for myself at work.

Overview

5
5
years of professional experience

Work History

Driver, Warehouse Orders

SR EXPRESS
07.2023 - 06.2025
  • Maintained safe driving records by strictly following traffic rules and regulations.
  • Performed daily vehicle inspections, identifying potential issues before they escalated into costly repairs.
  • Provided exceptional customer service at the point of delivery, addressing concerns and answering questions as needed.
  • Enhanced customer satisfaction with timely deliveries and professional communication during pickups and dropoffs.
  • Handled sensitive materials with care, ensuring no damage occurred during transportation or storage periods.

Server Assistant

Pappadeaux's Seafood Kitchen
11.2023 - 07.2024
  • Greeted customers warmly to provide exceptional customer service.
  • Bussed tables between courses and load and unloaded trays to expedite tasks.
  • Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
  • Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.

Shipping and Receiving Assistant

LSI Graphic Solutions Plus
06.2023 - 09.2023
  • Optimized warehouse space utilization by rearranging storage areas according to product size, weight, and demand frequency patterns.
  • Improved shipping efficiency by streamlining processes and organizing the warehouse layout.
  • Collaborated with sales teams to address customer inquiries promptly, delivering high-quality service levels that bolstered client retention rates.
  • Ensured proper packaging and labeling of outgoing shipments, reducing damage claims and improving customer satisfaction.

Customer Service

Flow Inc SAS
02.2020 - 09.2021

• Provided with an efficient communication and skills my ability to offer and persuade clients to the company

• Manage an agenda of clients which I have to make phone calls, objetive to obtain customer back to our products.

• Developing strategies everyday by setting goals and establishing a fixed amount of target

Education

Bachelor In Administration Management - 2018

ESNALCO
Bogota, Colombia
01.2019

Skills

  • Loading and unloading
  • Order picking
  • Customer service
  • Vendor relations
  • Valid Driver's license

Languages

English
Professional Working

Timeline

Server Assistant

Pappadeaux's Seafood Kitchen
11.2023 - 07.2024

Driver, Warehouse Orders

SR EXPRESS
07.2023 - 06.2025

Shipping and Receiving Assistant

LSI Graphic Solutions Plus
06.2023 - 09.2023

Customer Service

Flow Inc SAS
02.2020 - 09.2021

Bachelor In Administration Management - 2018

ESNALCO
DIEGO UZCATEGUI