Diego Valle
Sherwood
Summary
Dynamic Department Manager with a proven track record at The Old Spaghetti Factory, excelling in team leadership and customer service. Enhanced operational efficiency through strategic inventory management and staff training, resulting in improved profitability. Coordinating banquets and catering effectively making sure everything is done efficiently. Skilled in problem-solving and task delegation, fostering a high-performing team dedicated to exceptional guest experiences.
Overview
2026
2026
years of professional experience
Work History
Department Manager
The Old Spaghetti Factory
06.2025 - Current
- Led daily operations to ensure exceptional guest experiences and efficient restaurant performance.
- Trained and mentored staff on service standards and operational procedures to enhance team efficiency.
- Implemented inventory management strategies to optimize stock levels and reduce waste.
- Analyzed sales data to identify trends, drive promotions, and improve overall profitability.
- Developed and enforced health and safety protocols to maintain compliance with regulations.
- Coordinated staff scheduling to align with peak business hours, maximizing service quality and efficiency.
Assistant General Manager
La Provence Patisserie
2021 - 2025
- Assisted in daily operations, ensuring efficient workflow and high-quality customer service.
- Coordinated staff schedules, optimizing labor resources for peak service times.
- Developed training materials for new employees, enhancing onboarding efficiency and knowledge retention.
- Implemented inventory management practices, reducing waste and improving product availability.
- Analyzed sales data to identify trends, informing menu adjustments and promotional strategies.
- Collaborated with the General Manager on strategic planning initiatives, focusing on business growth and sustainability.
Bartender
La Provence Patisserie
2019 - 2021
- Crafted and served a variety of beverages, enhancing customer satisfaction through quality presentations.
- Maintained cleanliness and organization of bar area, ensuring compliance with health and safety standards.
- Assisted in training new staff on bartending techniques and customer service best practices.
- Managed inventory levels, placing orders to ensure availability of popular drink ingredients.
- Engaged customers with friendly service, fostering positive relationships to encourage repeat business.
- Developed seasonal cocktail menus, incorporating customer feedback to enhance offerings.
Server
La Provence Patisserie
2019 - 2021
- Provided exceptional customer service by assisting guests with menu selections and answering inquiries.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Collaborated with kitchen staff to ensure timely food preparation and accurate order delivery.
- Assisted in setting up and breaking down dining areas for special events and daily operations.
- Adapted quickly to fast-paced environment while managing multiple tables effectively.
- Learned proper food handling techniques to maintain health and safety standards.
Education
High School Diploma -
Beaverton High School
Beaverton, ORSkills
- Customer service
- Staff management
- Team leadership
- Team supervision
- Problem-solving
- Task delegation
Timeline
Department Manager
The Old Spaghetti Factory
06.2025 - Current
Assistant General Manager
La Provence Patisserie
2021 - 2025
Bartender
La Provence Patisserie
2019 - 2021
Server
La Provence Patisserie
2019 - 2021
High School Diploma -
Beaverton High School
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