Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Diego Vega

Kissimmee,FL

Summary

Adept at enhancing customer experiences and leading teams, my tenure at Walt Disney World Resort honed my exceptional service and problem-solving skills. I excel in fast-paced environments, showcasing my quick-learning ability and strong teamwork. My background spans cooking to hosting, underpinned by a commitment to excellence and efficiency.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Cast Member

Walt Disney World Resort
08.2023 - Current
  • Enhanced guest experience by providing exceptional customer service and maintaining a positive attitude.
  • Implemented problem-solving skills when addressing unexpected challenges or changes within the workplace setting.
  • Maintained cleanliness and organization throughout various areas, contributing to an enjoyable atmosphere for guests.
  • Collaborated with fellow cast members to ensure seamless operations and consistent guest satisfaction.
  • Supported team members during peak times by taking on additional roles when needed, fostering a cooperative work environment.

Theater Associate

AMC Theatres
09.2021 - 03.2023
  • Providing cooking services at theater concierge.
  • Assisting in surveying food to guests.
  • Organizing in meal prepping.
  • Providing good time management skills

Server

Sickies Garage
03.2022 - 02.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Food Service Worker

Pizza Hut
06.2020 - 09.2021
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Maintained safety standards by properly handling food and adhering to sanitation guidelines.

Hotel Service

Omni Hotels & Resorts
02.2018 - 06.2020
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Education

Valencia College
Orlando, FL

High School Diploma -

Haines City High School
05.2017

Skills

  • Quick-learning
  • Strong teamwork
  • Leadership qualities
  • Hosting/serving customers
  • Cooking
  • Bar back

Certification

  • BLS
  • DBPR- contracted food safety provider

Timeline

Cast Member

Walt Disney World Resort
08.2023 - Current

Server

Sickies Garage
03.2022 - 02.2023

Theater Associate

AMC Theatres
09.2021 - 03.2023

Food Service Worker

Pizza Hut
06.2020 - 09.2021

Hotel Service

Omni Hotels & Resorts
02.2018 - 06.2020

Valencia College

High School Diploma -

Haines City High School

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Diego Vega