Diego Andres Aura
Eatontown,NJ
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Host/Server
SeaCrab
01.2022 - Current
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Used cash registers and credit card machines to cash out customers.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Dog Daycare Attendant
Purr'n Pooch Pet Resorts
03.2023 - 08.2023
- Improved dog socialization by closely monitoring playtime and encouraging positive interactions among dogs.
- Provided excellent care to dogs with special needs, ensuring they received proper medication and attention.
- Reduced the risk of accidents by closely supervising play areas and promptly addressing any signs of aggression or distress in dogs.
- Maintained detailed records on each dog''s behavior, health, and progress to provide insightful updates for pet owners.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
Server
Crabtales
03.2021 - 12.2022
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Seated customers in timely manner by managing reservations and waitlists skillfully.
- Inspected dishes and utensils for cleanliness.
Education
Bachelor of Science - Nursing
Brookdale Community College
Lincroft, NJ05.2025
High School Diploma -
Monmouth Regional High School
Tinton Falls, NJ06.2022
Skills
- Team Collaboration
- Server Support
- Telephone Reception
- Reservations Management
- Customer Service
- Cash Register Operation
- Cash Handling
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Dog Daycare Attendant
Purr'n Pooch Pet Resorts
03.2023 - 08.2023
Host/Server
SeaCrab
01.2022 - Current
Server
Crabtales
03.2021 - 12.2022
Bachelor of Science - Nursing
Brookdale Community College
High School Diploma -
Monmouth Regional High School