Diego Rendon
New York,NY
Summary
Dedicated and versatile professional with a strong background in customer service, sales, team leadership across retail, aviation, and veterinary sectors. Experienced in roles as a retail associate, visual merchandiser, flight attendant, cabin manager and veterinary prescription intake specialist. Skilled in delivering exceptional service, managing customer interactions and adapting quickly to high-paced environments. Proven expertise in visual merchandising, emergency response, in-flight leadership, prescription intake and data management in an animal compounding pharmacy. Known for attention to detail, strong communication abilities, and a commitment to maintaining safety and quality standards.
Passionate about fitness, dedicated to working out, bringing a unique blend of energy, discipline, and commitment to every role.
Overview
17
17
years of professional experience
Work History
Veterinary Intake Specialist
Best Pet Rx
New York, United States
08.2020 - Current
- Processed veterinary prescription orders, ensuring accuracy in intake and data entry for customized medications
- Provided excellent customer service, assisting pet owners and veterinarians with prescription inquiries, dosage instructions, and product information
- Entered and managed prescription data in pharmacy databases, maintaining accuracy and compliance with industry standards
- Coordinated with pharmacists and technicians to ensure timely processing and delivery of compounded medications
- Handled sensitive information in compliance with confidentiality protocols and pharmacy regulations
Server
Covina Restaurant
New York, United States
07.2019 - 02.2020
Cabin Manager, Flight Attendant
Volaris
, Mexico
03.2014 - 06.2019
- I led a team of 5 flight attendants and ensured the safety and comfort of a 230 passengers aircraft at 38,000 ft
- Altitude on a daily basis
- Solved customer service issues and provide exceptional customer experience satisfaction
- I had communicated clearly English/Spanish emergency protocols to individuals of different backgrounds and operational areas
- I Managed a significant amount of money from inflight service sales
- First responder of In-flight emergencies (Medical, Technical)
Sales Associate/ Visual Merchandiser
Hollister Co.
San Diego, United States
02.2008 - 01.2012
- Delivered excellent customer service, assisting with product selection and transactions
- Exceeded sales goals through effective upselling and product knowledge
- Designed eye-catching displays to drive sales and enhance brand aesthetic
- Maintained store organization and collaborated on merchandising strategies
Education
Flight Attending School -
Aeromexico Training School
01.2014
Visual communication - Design and Visual Communication
San Diego Mesa College
01.2013
High School diploma -
MEXICO HIGH SCHOOL
01.2008
Skills
- Teamwork
- Problem Solving
- Critical Thinking
- Conflict Resolution
- Certified in CPR/AED
- Customer service experience
- Strong leadership
Languages
Spanish
Native/ Bilingual
Timeline
Veterinary Intake Specialist
Best Pet Rx
08.2020 - Current
Server
Covina Restaurant
07.2019 - 02.2020
Cabin Manager, Flight Attendant
Volaris
03.2014 - 06.2019
Sales Associate/ Visual Merchandiser
Hollister Co.
02.2008 - 01.2012
Flight Attending School -
Aeromexico Training School
Visual communication - Design and Visual Communication
San Diego Mesa College
High School diploma -
MEXICO HIGH SCHOOL
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