Overview
Work History
Education
Skills
Languages
Timeline
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Diego Gonzalez

Salida,CA

Overview

8
8
years of professional experience

Work History

CEO/Owner

Swoletics LLC
Salida
06.2020 - Current
  • Established strong organizational and effective communication with both business owners and customers
  • Demonstrated strong proficiency in Salesforce and other CRM systems to streamline customer relationship management processes
  • Utilized Microsoft Excel to analyze sales data and identify trends, informing strategic business decisions
  • Developed and implemented comprehensive social media marketing strategies leveraging platforms such as Facebook and Instagram to drive brand awareness and customer engagement.
  • Managed overall operations, budgeting, and resource allocation.

Operations Analyst

AK Transport
Stockton
04.2020 - Current
  • Demonstrated excellent communication skills in responding to consumer inquiries and resolving issues, contributing to enhanced customer satisfaction
  • Utilized Microsoft Outlook for effective email communication and scheduling of deliveries, ensuring timely execution of transportation services
  • Collaborated with cross-functional teams to develop and implement innovative strategies for business growth and expansion
  • Implemented quality control measures to ensure adherence to established standards.
  • Created forms, documents, and filed invoices.

Shift Manager

Perko's Cafe, Huckleberry's Inc.
Salida
05.2016 - 03.2020
  • Directed front-of-the-house operations and effectively communicated with staff to ensure smooth and efficient restaurant workflows
  • Demonstrated proficiency in Microsoft Excel for inventory management and budgeting purposes, optimizing resource allocation and cost control
  • Managed customer feedback and addressed complaints promptly and professionally, preserving positive brand reputation and customer loyalty
  • Maintained accurate records of sales transactions and financial data, ensuring compliance with accounting procedures and regulations.
  • Helped employees expedite tasks during peak periods.

Education

Bachelor of Science - Business Administration, Operations Management

California State University Stanislaus
12-2021

Skills

  • Computer: Microsoft Word/Excel
  • Analytical and detail-oriented
  • Excellent communication skills
  • Problem solver
  • Work well independently/ in a team environment
  • Effective Decision Making
  • Strong interpersonal skills
  • Ability to work in a fast pace environment

Languages

  • English (Fluent)
  • Spanish (Fluent)

Timeline

CEO/Owner

Swoletics LLC
06.2020 - Current

Operations Analyst

AK Transport
04.2020 - Current

Shift Manager

Perko's Cafe, Huckleberry's Inc.
05.2016 - 03.2020

Bachelor of Science - Business Administration, Operations Management

California State University Stanislaus

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Diego Gonzalez