Diego M. Osorio
Miami,Florida
Summary
Highly skilled IT recruiter and client solutions manager with a proven track record of success. Adept at identifying and acquiring top IT talent while delivering exceptional client service and solutions. Possesses a deep understanding of the IT industry, emerging technologies, and market trends. Known for building strong relationships with clients and providing personalized recruitment strategies to meet their unique needs. Excel in data-driven decision-making, adaptability, and delivering results in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Senior Technical Recruiter - ChenMed - Curity
ChenMed - Curity
01.2022 - Current
- Built strong relationships with internal and external candidates to ensure an excellent hiring experience.
- Solely responsible for augmenting the IT I&O and Data Analytics team.
- Successfully expanded the team by 50%, enhancing operational efficiency and improving service delivery.
- Led recruitment efforts to meet the organization's growing demand for technical expertise, resulting in a 30% reduction in time-to-fill key positions.
- Implemented data-driven recruitment strategies and metrics to track hiring effectiveness, resulting in a 20% increase in quality hires
- Successfully built and implemented a robust recruitment process for the data analytics and IT infrastructure- Operations departments overseeing the entire recruiting effort.
- Collaborated with internal teams to continuously improve recruitment processes and execute as efficiently as possible.
- Wrote and posted technical job descriptions
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
Client Solutions Manager | IT Contract, Consulting
Robert Half Technology
01.2019 - 02.2022
- Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
- Analyzed problematic areas to provide recommendations and solutions.
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
- Managed multiple deadlines across several businesses to meet dynamic needs of multiple clients.
- Led cross-functional teams to design and execute flawless plans and presentations for clients.
- Recognized as one of the top 10 producers for Robert Half International in the Technology division.
- Ramped up to generating $6k gross margin per week within the first five months of joining the company.
- Led the technology contract division to consistently meet monthly and quarterly goals.
- Produced $120k net margin for direct-hire placements per quarter.
Global Account Manager
Chetu, Inc.
07.2018 - 01.2019
- Oversaw global product development and partner relationships, enabling footprint expansion into new markets.
- Identified and analyzed key competitors and related products.
- Kept company in compliance with export standards and international requirements.
- Serviced accounts on regular basis to propose new products or services and maximize revenue.
- Managed book of business to maintain positive relationships and make effective financial or client-related decisions.
- Oversaw international sales in five different markets.
- Managed a portfolio of global accounts, focusing on selling SaaS products and services.
- Developed and implemented strategic account plans to expand business opportunities and increase revenue.
Acc. Executive/Sales Representative
Z & L EUROPE CORP
04.2016 - 03.2018
- Overcame potential objections of prospective customers using expert product knowledge and persuasive communication skills.
- Boosted revenue from existing accounts by reaching out regularly to check on needs and promote new offerings.
- Identified and pursued new business opportunities, resulting in a significant increase in sales revenue.
- Generated $1.5 million in sales per semester, achieving a 30% growth in revenue.
- Managed client accounts, ensuring customer satisfaction and building long-term relationships.
- Conducted product presentations, negotiated contracts, and closed sales deals.
Education
Bachelor of Science - Business Administration
Javeriana University
Cali 2013
B.S - International Business
Javeriana Cali
2013
Associate’s - Industrial Design
Universidad Tadeo Lozano
07.2008
Skills
- Hiring and Retention Strategies
- Effective Sourcing
- Strong Screening and Assessment
- Relationship Building
- Data-Driven Decision Making
- Adaptability and Flexibility
- Confidential Records Management
- Human Resources Management Systems
- Candidate Interviewing
- Customer relationship management
Hobbies
Playing Soccer, traveling, and cooking
Timeline
Senior Technical Recruiter - ChenMed - Curity
ChenMed - Curity
01.2022 - Current
Client Solutions Manager | IT Contract, Consulting
Robert Half Technology
01.2019 - 02.2022
Global Account Manager
Chetu, Inc.
07.2018 - 01.2019
Acc. Executive/Sales Representative
Z & L EUROPE CORP
04.2016 - 03.2018
Bachelor of Science - Business Administration
Javeriana University
B.S - International Business
Javeriana Cali
Associate’s - Industrial Design
Universidad Tadeo Lozano
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