DIEM LE
Katy
Summary
Administrative Specialist with over 15 years of experience in executive support and office operations management. Expertise in maintaining confidentiality, organizing meetings, and coordinating travel logistics. Proficient in schedule management, report preparation, and effective communication. Committed to enhancing workflows and supporting operational efficiency in dynamic environments.
Overview
22
22
years of professional experience
Work History
Office Manager
Jewelry Exchange Center/Houston Trade Center
12.2022 - Current
- Maintained accurate records for leasing and rental spaces.
- Sourced materials for maintenance, repairs, and construction projects.
- Led and scheduled sanitation team work across property.
- Tracked progress on elevator repair and upgrade contracts.
- Updated permits and certificates to comply with city regulations.
- Managed accounts and payroll functions effectively.
- Processed accounts receivable to ensure timely payments.
- Provided comprehensive administrative support to enhance office operations.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Coordinated meetings, conferences, travel arrangements and department activities.
- Processed payroll accurately ensuring all employees were paid on time.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Developed a system for tracking inventory and ordering supplies as needed.
- Monitored employee attendance records, timekeeping, and payroll information.
Business Office Assistant Associate
Sunbelt Hot Tubs
06.2021 - 12.2022
- Handle accounts and payroll
- Handles Accounts Received
- Assisting the Associate with all administrative tasks and responsibilities
- Providing general administrative support to ensure the smooth operation of the Associates office
- Handling incoming and outgoing correspondence, including emails and phone calls
- Confirming orders with customers
- Creating work orders, Creating invoices
- Customer Service, Data Entry, Invoice, Document Control in the Mothership
- Excel, Katana system
- Release Document into Production
- Support Production Manager, Sales Manager
- Filled in order Form in the mothership
Assembly Technician
Preventive-Boston
08.2020 - 06.2021
- Assembled medical products in line rotation, inspected quality
Mechanical Assembler
Paramit Corporation
07.2018 - 08.2019
- Assembled medical products in line rotation, inspected quality
- Operated assembly and computerized test equipment safely
- Set up production equipment and supplies, executed job orders
- Inspected and maintained equipment, mentored junior operators
- Installed components; labeled, marked revision of equipment assembly
- Operated washboards, cutting boards using router certified knowledge for setup
- Handled materials and tools 5-25 lbs. following safety protocol; moved, organized equipment parts
- Installed bar code labels, prepared repair and maintenance paperwork
Production Operator
Merit Medical Manufacturing
07.2018 - 08.2018
- Assembled medical products in line rotation, inspected quality
- Operated assembly and computerized test equipment safely
- Set up production equipment and supplies, executed job orders
- Inspected and maintained equipment, mentored junior operators
Document Controller
PTEC Solutions
01.2015 - 06.2015
- Oversaw maintenance of documents in Shopkeeper MRP system and databases
- Ensured document control department printed copies were stored with restricted access
- Controlled CSR print drawing/customer BOM electronically, provided job traveler numbers, linked to shopkeeper MRP system
- Used Share Point 2013 to Shared Document 365; supported all other departments when needed
- Helped renew, proofread engineering paperwork, using ISO9001 Documentation Control
Administrator
S3 Graphics/VIA Technologies, Inc
04.2003 - 08.2008
- Answered switchboard, gathered customer information, directed to appropriate department
- Maintained office supplies, prepared shipping packages
- Coordinated parts delivered to assembly for shipment, checked and counted parts inventory
- Supported and coordinated internal and external meetings, travel, hotel, and car reservations
- Conducted data entry for accounts payable and accounts receivable
Education
Certificate - Coffee Business Master Class
Texas Coffee School
Arlington04-2025
Some College (No Degree) - Medical Assisstant
Bryman College
San Jose, CA06-2017
Clerical Training Certificate -
Filipino American Council of San Francisco
San FranciscoSome College (No Degree) - Office Technology
Institute For Career Development
San Francisco, CASkills
- Payroll administration and accounts receivable
- Microsoft Office proficiency
- Ten-key data entry
- Document filing and proofreading
- Virtual meeting facilitation
- Email communication
- Quality assurance
- Customer service and relations
- Problem solving
- Multitasking skills
- Active listening
- Time management
- Attention to detail
- Conflict resolution strategies
- Empathy and patience
- Adaptability and persistence
- Office management
- Payroll administration
- Inventory management
- Document control
- Customer service
- Office coordination
- Meeting organization
- Timekeeping management
- Regulatory compliance
- Performance evaluation
- Project management
- Data entry
- Effective communication
- Clerical support
- Payroll and budgeting
- Staff hiring
- Travel coordination
Hobbies and Interests
- Cooking for my family
- Volunteering at my local church
- Reading
- Bible Scripture Studying
Awards
- Leadership of the Alliance - Christian and Missionary Alliance
- Discipline Training Relationship - Kirkwood Church
Languages
- English
- Vietnamese
Timeline
Office Manager
Jewelry Exchange Center/Houston Trade Center
12.2022 - Current
Business Office Assistant Associate
Sunbelt Hot Tubs
06.2021 - 12.2022
Assembly Technician
Preventive-Boston
08.2020 - 06.2021
Mechanical Assembler
Paramit Corporation
07.2018 - 08.2019
Production Operator
Merit Medical Manufacturing
07.2018 - 08.2018
Document Controller
PTEC Solutions
01.2015 - 06.2015
Administrator
S3 Graphics/VIA Technologies, Inc
04.2003 - 08.2008
Certificate - Coffee Business Master Class
Texas Coffee School
Some College (No Degree) - Medical Assisstant
Bryman College
Clerical Training Certificate -
Filipino American Council of San Francisco
Some College (No Degree) - Office Technology
Institute For Career Development
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