DiemMy Duong
Staff Accountant
Summary
Tech-savvy accounting professional with proficiency Excel and Netsuite. Outstanding problem-solving and teamwork abilities. Adept at working with private, public and state government clients. Skilled at inspecting organizations' operations, analyzing potential risks and providing recommendations to improve operations.
Overview
8
8
years of professional experience
2
2
Languages
4
4
years of post-secondary education
Work History
STAFF ACCOUNTANT
MM LaFleur Inc
New York, NY
2020.08 - Current
- Introduced new accounting, financial and operational systems to maximize efficiency and record keeping accuracy.
- Increased efficiency, support and documentation of accounting processes by creating detailed schedules for journal entries.
- Reconciled company bank, credit card and line of credit accounts, investigating and resolving discrepancies to keep accounts audit-ready.
- Supported human resources by preparing payroll checks and employee liability balances.
- Achieved compliance with audit standards and objectives by monitoring and upgrading accounting practices that resulted in identifying more than $50K in overpaid taxes.
EMPLOYEE RELATIONS & DEVELOPMENT MANAGER
Blue Apron, LLC
New York, NY
2015.01 - 2019.01
- Devised robust training programs to strengthen investigatory skills, legal understanding and motivational strategies.
- Collaborated with legal and compliance teams to review paperwork, obtain feedback and procure available information for new training processes.
- Designed and implemented orientation programs for new employees, covering job responsibilities, policies, procedures and Food Safety policies.
- Strengthened operational efficiencies and traceability by developing organizational filing systems for confidential employee records and reports.
OPERATIONS MANAGER
DIEM MY DUONG, Blue Apron, LLC
Linden, NJ
2014.01 - 2015.01
- Planned and resourced personnel and logistics for operations component exercises resulting in highly trained personnel ready to act quickly in critical roles.
- Evaluated performance, adjusted strategies and maintained agile, sustainable operations.
- Formulated processes to improve assistance to support groups, resulting in reduction of downtime and financial loss.
- Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
- Set team and individual KPIs and provided regular, actionable feedback.
LOGISTICS ANALYST/CUSTOMER EXPERIENCE ASSOCIATE
FAB.com
New York, NY
2012.01 - 2014.01
- Collaborated with internal team members to resolve customer concerns and deliver enhanced customer experiences.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
Education
Bachelor of Science - Marketing
Rutgers University
2007.09 - 2012.01
Skills
Payroll Process
Account Reconciliation
Analytical and Critical Thinking
Collaboration
Data analysis
Performance monitoring
Technical knowledge
Work flow planning
Management information systems
Cross-functional communications
Timeline
STAFF ACCOUNTANT
MM LaFleur Inc
2020.08 - Current
EMPLOYEE RELATIONS & DEVELOPMENT MANAGER
Blue Apron, LLC
2015.01 - 2019.01
OPERATIONS MANAGER
DIEM MY DUONG, Blue Apron, LLC
2014.01 - 2015.01
LOGISTICS ANALYST/CUSTOMER EXPERIENCE ASSOCIATE
FAB.com
2012.01 - 2014.01
Bachelor of Science - Marketing
Rutgers University
2007.09 - 2012.01