Diene Kaba
Fredericksburg,VA
Summary
Accounting and Economics student at the University of Mary Washington with strong analytical, quantitative, and problem-solving skills. Seeking an internship opportunity to apply academic knowledge while gaining hands-on professional experience and contributing to a professional team.
Overview
4
4
years of professional experience
Work History
Intern
Mouna group technology
Conakry, Guinea
06.2025 - 07.2025
- Provided product information and guidance to enhance customer experience.
- Assisted clients with inquiries and resolved issues promptly.
- Documented client interactions in the support system accurately.
- Monitored client feedback and reported trends to management regularly.
Cashier
Tatte Bakery And Cafe
Washington, District of Columbia
09.2024 - 12.2024
- Delivered exceptional customer service in a fast-paced environment, ensuring customer satisfaction and loyalty.
- Handled payments and issued receipts promptly at point of sale, enhancing transaction efficiency.
- Processed customer transactions accurately, contributing to a smooth checkout experience at Tatte Bakery and Cafe.
Entrepreneur
Myself
conakry, guinea
02.2021 - 07.2022
- Developed business plans to outline goals and strategies for growth.
- Managed daily operations to ensure efficient workflow and service delivery.
- Negotiated contracts with customers, vendors, and partners.
- Established pricing structures for products and services.
- Created marketing materials to promote products and services effectively.
- Built relationships with clients to enhance customer satisfaction and loyalty.
Education
Bachelor of Science - Accounting And Economics
University of Mary Washington
Fredericksburg, VA05-2028
Skills
- Customer service
- Product knowledge
- Issue resolution
- Financial reporting
- Business planning
- Microsoft Excel
- Database management
- Adaptability
- Goal-oriented mindset
- Multilingual proficiency
Timeline
Intern
Mouna group technology
06.2025 - 07.2025
Cashier
Tatte Bakery And Cafe
09.2024 - 12.2024
Entrepreneur
Myself
02.2021 - 07.2022
Bachelor of Science - Accounting And Economics
University of Mary Washington