Dienesha Hickman
Gadsden
Summary
Dedicated Certified Nursing Assistant with a strong focus on patient care, compassionate support, and HIPAA compliance. Proven ability to implement care plans and mentor junior staff for enhanced teamwork and patient outcomes.
Reliable healthcare professional with experience in patient care and vital sign monitoring. Known for effective communication and collaboration within healthcare teams to ensure patient-centered care. Committed to delivering high-quality personal care and patient education.
Overview
5
5
years of professional experience
Work History
Certified Nursing Assistant
Prime Time Healthcare
Elkhorn, NE
01.2021 - Current
- Assisted patients with daily living activities to enhance comfort and independence.
- Monitored vital signs and reported changes to nursing staff for timely interventions.
- Implemented care plans by collaborating with healthcare team to ensure patient-centered approach.
- Educated patients and families on health management strategies to promote recovery and wellness.
- Mentored junior nursing assistants, fostering skill development and teamwork within the department.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
Correctional Officer
Etowah County Sheriff's Office
Gadsden, AL
06.2025 - 05.2026
- Monitored inmate behavior to ensure safety and compliance with facility regulations.
- Conducted regular security checks throughout the correctional facility.
- Assisted in managing inmate movements during recreation and meal times.
- Documented incidents and maintained accurate logs of daily activities.
- Collaborated with law enforcement personnel to uphold security protocols.
- Engaged in conflict resolution to de-escalate potentially volatile situations.
- Participated in training sessions on emergency response procedures and safety protocols.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
Phlebotomist
CSL Plasma
Rainbow City, AL
12.2023 - 06.2025
- Collected blood samples following strict safety protocols and established procedures.
- Prepared specimens for laboratory analysis, ensuring accurate labeling and documentation.
- Educated donors on the donation process, addressing questions and concerns to enhance their experience.
- Maintained cleanliness of work area, adhering to infection control standards consistently.
- Monitored donor reactions during and after donation, providing immediate care as needed to ensure safety.
- Implemented process improvements that reduced wait times for donors while maintaining high quality of service.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Centrifuged blood samples as outlined in clinical protocols.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Stocked phlebotomy cart or carrier with appropriate supplies.
Education
High School Diploma -
Gadsden City High School
Gadsden, ALSkills
- Patient care
- HIPAA compliance
- Reliable team player
- Direct patient care
- Collecting vital signs
- Compassionate
- Alzheimer's and dementia care
- Basic life support
- Bedside manner
- Dressing assistance
- Venipuncture
- Order of draw
- Sample and specimen collection
- Specimen handling
- Butterfly needle technique
- HIPAA
- Data entry
- Infection control
Timeline
Correctional Officer
Etowah County Sheriff's Office
06.2025 - 05.2026
Phlebotomist
CSL Plasma
12.2023 - 06.2025
Certified Nursing Assistant
Prime Time Healthcare
01.2021 - Current
High School Diploma -
Gadsden City High School