Dierdra Thompson
Coweta,OK
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Administrative Assistant for UAII Board
United American Indian involvement
08.2023 - Current
- Provided contracted administrative support to the board of directors for tasks or projects.
- Handled confidential documents in an organized fashion according to established protocol.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Updated contact lists regularly when changes occur in employee status or contact information.
- Developed and maintained filing systems for confidential documents and records.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Conducted research on various topics as requested by management.
Title Clerk
Bixby South Tag Agency
08.2022 - 04.2024
- Customer service representative, data entry, and other duties as assigned.
- Maintained records of all transactions in a computer database.
- Provided assistance in resolving discrepancies between loan documentation and vehicle titles.
- Processed applications for new titles, transfers and duplicate titles.
- Entered vehicle information into system for registration purposes.
- Managed payment processing for taxes and registration fees from customers.
- Ensured that all necessary paperwork was completed correctly prior to closing out a transaction.
- Reviewed state regulations to ensure compliance with rules and regulations governing motor vehicles titles.
- Entered lien information into the system when applicable.
- Assisted customers with questions about the titling process or fees associated with it.
- Verified accuracy of title documents for completeness and correctness.
- Assisted new vehicle owners to understand title transfer process and steps required of owners to finish process.
- Researched customer inquiries regarding title information.
Rural Carrier Associate USPS
11.2023 - 03.2024
- Delivered packages directly to customers' homes or businesses using company-provided equipment when necessary.
- Collected outgoing mail from post office boxes or from customers at their residences or places of business.
- Maintained accurate records of daily activities including deliveries, pickups, mileage and other pertinent information.
- Sorted incoming mail into designated categories for further processing or distribution.
Administrative Assistant
College of Muscogee Nation, Admissions office
11.2016 - 01.2020
- Managed database systems containing customer contact information.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Greeted visitors and provided general information about the company.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Handled confidential documents in an organized fashion according to established protocol.
Receptionist
College of Muscogee Nation
11.2015 - 11.2016
- Duties included answering phones, picking up mail, routing and directing mail, communicating with public about information about college and receiving shipments and checking purchase orders and orders to verify contents.
Education
Not completed - Organizational Leadership
Northeastern State University
Tahlequah, OK12.2019
Associate of Science - Tribal Services Concentration: Administration
College of Muscogee Nation
Okmulgee, OK04.2018
Accounting and Business Administration
Northeastern State University
Tahlequah, OK05.1999
Skills
- Microsoft Word
- Excel
- Access
- PowerPoint
- Database Management
- Spreadsheet Management
- Document Control
- Information Security
- Data Entry
Certification
Notary Public
Timeline
Rural Carrier Associate USPS
11.2023 - 03.2024
Administrative Assistant for UAII Board
United American Indian involvement
08.2023 - Current
Title Clerk
Bixby South Tag Agency
08.2022 - 04.2024
Administrative Assistant
College of Muscogee Nation, Admissions office
11.2016 - 01.2020
Receptionist
College of Muscogee Nation
11.2015 - 11.2016
Not completed - Organizational Leadership
Northeastern State University
Associate of Science - Tribal Services Concentration: Administration
College of Muscogee Nation
Accounting and Business Administration
Northeastern State University
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