Diereka McDow
Insurance Adjuster
Dallas,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Dedicated insurance professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
9
9
years of professional experience
Work History
Claims Subrogation Adjuster
Homeowners of America
07.2020 - 11.2022
- Successfully brought in $1.1 million dollars for 2022.
- Coordinated and managed field investigations, outside engineers, contractors, and cause and origin experts.
- Checked documentation for accuracy and validity on updated systems.
- Verified client information by analyzing existing evidence on file.
- Posted payments to accounts and maintained records.
- Calculated adjustments, premiums, and refunds.
- Acted as subrogation subject matter expert, answering internal and external questions and inquiries.
Inside Property Adjuster
Allstate Insurance Company
10.2015 - 07.2020
- Interviewed insured, claimants and witnesses and requested official reports as part of investigations.
- Investigated claims by reviewing policy contracts to determine claim coverage based on cause and facts of loss.
- Used Xactimate to compile estimates for personal property and structure damage.
- Assisted homeowners by coordinating vendor services, emergency repair, cleaning and contractors.
- Identified suspicious losses and contacted SIU for investigative assistance.
- Directed claims negotiations within allowable limit of $100,000 and supported successful litigations for advanced issues.
Assistant Manager
Fuzzy’s Taco Shop
02.2014 - 03.2016
- Manage staff of 8 – 12 full time employees
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Monitored security and handled incidents calmly.
Education
Diploma - undefined
Macarthur High School
Skills
- Claims Investigations
- Microsoft Office
- Account Management
- Compensation Negotiations
- Payment and Investigation Escalations
- Claims Procedures
Additional Information
- AWARD , 2017 Allstate Distinguished Performer Award, 2016 Claims Hero Award, and, 2017 Employee Council Licenses: All Lines Adjuster - Licensed in multiple states Public Notary
Timeline
Claims Subrogation Adjuster
Homeowners of America
07.2020 - 11.2022
Inside Property Adjuster
Allstate Insurance Company
10.2015 - 07.2020
Assistant Manager
Fuzzy’s Taco Shop
02.2014 - 03.2016
Diploma - undefined
Macarthur High School
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