Dierichs Olivas
PRACTICE MANAGER
Miami,FL
Summary
With over a decade of experience in healthcare , my extensive background includes processes to increase efficiency and quality of care. Experienced in the use of schedule software and electronic medical records systems. Committed to providing exceptional day-to-day operational and technical leadership on a variety of administrative matters, I am excited about the opportunity to contribute to the success and growth of a leading healthcare practice.
Overview
13
13
years of professional experience
7
7
years of post-secondary education
3
3
Languages
Work History
PATIENT CARE SPECIALIST 2
AHF - Biscayne
MIAMI, FL
05.2023 - Current
- Served as a friendly and helpful Medical Assistant, performing ensuring high quality customer service for our patients
- Enhanced patient safety by adhering to all hygiene and infection control standards, minimizing health risks.
- Fostered positive and supportive atmosphere for patients, contributing to higher satisfaction scores.
- Assisted healthcare providers in examining and treating patients, including setting up examination rooms and preparing patients for exams.
- Assisted with scheduling and coordinating patient appointments to ensure efficient patient care
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Coordinated with multidisciplinary teams to develop comprehensive care plans, resulting in better patient outcomes.
Medical Assistant
Mds of south Florida
MIAMI, FL
01.2021 - 04.2023
- Scheduled appointments and gathered pertinent personal information as needed
- Verified patient eligibility and flagged appointments accordingly
- Provided patients with instructions when required for scheduled procedures
- Demonstrated respect for patients and staff and maintained HIPPA patient confidentiality standards at all times
- Assisted with medical billing and coding, including entering patient information into the billing system
- Verified insurance coverage for patients, minimizing billing errors and reducing financial stress on the practice.
- Managed high call volume by prioritizing tasks and multitasking effectively, ensuring timely responses to inquiries.
- Sanitized, restocked, and organized exam rooms and medical equipment.
Medical Doctor- Director
Policlinico Trinidad Guevara
MATAGALPA, NICARAGUA
04.2014 - 12.2017
- Developed protocols and policies to ensure quality of care and safety standards.
- Collaborated with a multi-disciplinary team to create a comprehensive care plan that resulted in a decrease in hospital readmissions.
- Assisted the healthcare provider in providing patient care by retrieving medical records, test results, medical supplies and other items.
- Participated in continuing education programs to stay up to date on the latest advancements in medicine.
- Collaborated with other healthcare professionals to coordinate patient care.
- Developing a plan of treatment / care for the patient that also includes education and follow up visits
- Assisted in managing a busy urban clinic, serving 200+ patients daily.
Doctor
MINSA- PERU
Lima, PERU
10.2012 - 03.2013
- Provided compassionate and empathetic care to patients, resulting in improved patient satisfaction scores
- Led a team of nurses to successfully respond to a critical medical emergency, resulting in a successful outcome
- Streamlined clinic operations, implementing efficient scheduling and documentation practices.
- Collaborated with public health agencies on community outreach programs promoting wellness initiatives targeting specific population needs.
- Increased patient satisfaction with thorough assessments, clear communication, and empathetic bedside manner.
Education
Healthcare Leadership And Management
UNAN
MANAGUA , NICARAGUA 01.2014 - 07.2014
M.D. - Internal Medicine
ESCUELA LATINOAMERICANA DE MEDICINA - ELAM
Havana , Cuba 06.2005 - 06.2012
Skills
- Leadership
- Ability to Work in a Team
- Employee performance
- Staff management
- Client consulting
- Fast Learner
- Supplies ordering
- Electronic health records
- Customer service
- Medical Terminology and knowledge of HIPPA and OSHA
- Multitasking Abilities
- Data entry and review
Timeline
PATIENT CARE SPECIALIST 2
AHF - Biscayne
05.2023 - Current
Medical Assistant
Mds of south Florida
01.2021 - 04.2023
Medical Doctor- Director
Policlinico Trinidad Guevara
04.2014 - 12.2017
Healthcare Leadership And Management
UNAN
01.2014 - 07.2014
Doctor
MINSA- PERU
10.2012 - 03.2013
M.D. - Internal Medicine
ESCUELA LATINOAMERICANA DE MEDICINA - ELAM
06.2005 - 06.2012
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