Dierra Coffee
Miami
Summary
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
6
6
years of professional experience
Work History
Sales Associate
Nordstrom
Aventura
10.2022 - Current
- Provided exceptional customer service, enhancing shopping experience and fostering brand loyalty.
- Built relationships with key clients, resulting in increased revenue and long-term partnerships.
- Developed in-depth product knowledge to assist customers with informed purchasing decisions.
- Managed clienteling activities, including sending personalized thank-you notes and invitations to exclusive events.
- Leveraged over 4 years of fashion expertise and in-depth product knowledge to enhance the customer experience and drive loyalty.
- Increased store revenue by consistently meeting and exceeding sales targets.
Pharmacy Assistant
CVS Pharmacy
Hollywood
03.2020 - 08.2022
- Processed prescriptions accurately and efficiently within fast-paced environment.
- Assisted pharmacists in verifying medication orders and addressing patient inquiries.
- Maintained inventory levels, ensuring stock availability and proper storage conditions.
- Educated customers on over-the-counter medications and health products.
- Collaborated with team members to enhance workflow efficiency and customer satisfaction.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
Education
Bachelor of Arts - Journalism And Mass Communication
Miami Dade College
Hialeah, FLHigh School Diploma -
Hialeah Miami Lakes
Hialeah, FLSkills
- Strong organizational and time management skills
- Exceptional communication and interpersonal skills
- Ability to work independently and as part of a team
- Meticulous and able to oversee multiple tasks simultaneously
- Proven capability to coach and deliver feedback for developmental purposes
- Ability to manage conflict and resolve problems efficiently
- Proficient in MS Office applications
- Ability to manage confidential information with professionalism, discretion, and diplomacy
Timeline
Sales Associate
Nordstrom
10.2022 - Current
Pharmacy Assistant
CVS Pharmacy
03.2020 - 08.2022
Bachelor of Arts - Journalism And Mass Communication
Miami Dade College
High School Diploma -
Hialeah Miami Lakes