Summary
Overview
Work History
Education
Skills
Home
Languages
Timeline
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Dieudonné Auxilius

Fall River,Ma

Summary

A challenging position as an administrative assistant at a growth-oriented business, which will allow me to both further utilize my skills and acquire new abilities.

Strong ability to interpret, apply and explain applicable codes, ordinances, policies and procedures; research information and solve customer service problems. Identify values, develop possible career paths, and develop strategies for entering a career. Develop individual employment plans, goal setting strategy, and networking skills. Successful employment placement rate. Proficient with Microsoft office programs, and use of database programs.

Overview

19
19
years of professional experience

Work History

Case Manager

Klap6
01.2023 - Current
  • Case Management and social work: Social work that focuses on providing assistance to refugees and Asylum seekers.
  • Housing
  • Healthcare
  • Education
  • Employment
  • Legal assistance and other essential resources.

Summit Delivery
01.2021 - 01.2023
  • Optimizing customer satisfaction by transporting and delivering goods, merchandise, and other items in a safe and timely manner.
  • Examining and reviewing order before and after delivery to make sure the order is complete.
  • Contacting customers with issues regarding their orders.
  • Load and unload delivery cargo.
  • Call customers to arrange and schedule time for certain goods or cargo

Warehouse selector

Gordon food Service
01.2020 - 01.2021
  • Read Labels, pick lists, scanners
  • Building and assemble customers order
  • Assisted customers with locating merchandise, by ordering out of stock merchandise for in-store pickup and home delivery.

Security Officer/Customer Service

Northeast Security
01.2005 - 01.2016
  • Responsible for providing security services for visitors, protecting entity buildings, ensuring the safety and security of all visitors and property.
  • Active in patrolling the parking lots and external ground, keeping logs of all security incidents.
  • Interface with the Police and Fire Departments and respond to all emergency situations as needed or directed by policy.
  • Answer radio pages and calls in a prompt manner and prioritize calls based on importance.
  • Maintain the safety and security of visitors and staff.
  • Perform identification and vehicle checks.
  • Greet public in person and over the telephone.
  • Answer questions regarding the status of various accounts and attend to problems or complaints from customers in person, on the telephone, or by written correspondence.
  • Schedule routine appointment visits.

Amazon Delivery Driver
01.2019 - 01.2020
  • Optimizing customer satisfaction by transporting and delivering goods, merchandise, and other items in a safe and timely manner
  • Examining and reviewing order before and after delivery to make sure the order is complete
  • Contacting customers with issues regarding their orders.
  • Load and unload delivery cargo.
  • Call customers to arrange and schedule time for certain goods or cargo.

Education

Certification in Network Communication and Information Systems -

Lincoln Technical Institute
Somerville, MA
01.2010

Associate of Art in Business Administrative -

Roxbury Community College
Boston, MA
01.2006

Skills

  • Strong analytical and organizational skills
  • Excellent interpersonal skills, phone manner, and office etiquette
  • Software: operating systems, Microsoft Word, Excel, WordPerfect
  • Desktop Operating Systems
  • Oral and Written: Fluency in English French and Haitian Creole

Home

508-567-4465

Languages

French
Native or Bilingual
Haitian-Creole
Native or Bilingual

Timeline

Case Manager

Klap6
01.2023 - Current

Summit Delivery
01.2021 - 01.2023

Warehouse selector

Gordon food Service
01.2020 - 01.2021

Amazon Delivery Driver
01.2019 - 01.2020

Security Officer/Customer Service

Northeast Security
01.2005 - 01.2016

Certification in Network Communication and Information Systems -

Lincoln Technical Institute

Associate of Art in Business Administrative -

Roxbury Community College

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Dieudonné Auxilius