Highly organized and detail-oriented administrative professional with over 6 years of experience supporting research programs and managing complex operations. Skilled in overseeing budget monitoring, procurement, personnel actions, and ensuring compliance with federal regulations and policies. A veteran with a proven ability to multitask, prioritize workloads, and lead diverse teams effectively. Dedicated to delivering efficient and proactive administrative support to drive organizational success.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Administrative/Project Support
Revolutionary Solutions, LLC
09.2023 - Current
National Institutes of Health (NIH) - Laboratory of Bioorganic Chemistry (LBC/NIDDK)
Implemented and maintained efficient records management systems, ensuring the secure handling of sensitive information and compliance with NIH data retention policies
Managed comprehensive personnel processes, including onboarding, transfers, terminations, and orientation for new staff within the LBC lab, ensuring seamless integration and compliance with NIH policies
Expertly organized and scheduled travel arrangements for lab personnel, utilizing various travel software platforms to ensure efficient and cost-effective itineraries
Served as the primary point of contact for all administrative matters within the lab, facilitating communication and ensuring the timely execution of tasks
Oversaw office operations, providing support to lab members by managing supplies, coordinating IT requests, and handling general inquiries to maintain a productive work environment
Proactively managed and monitored upcoming events, addressing potential issues to ensure successful execution of lab meetings, seminars, and collaborative activities
Assisted in developing budget estimates and justifications, monitored expenditures, and ensured alignment with financial policies to support the lab's fiscal integrity
Operations Coordinator
Community Options Inc.
09.2021 - 09.2023
Oversaw and managed daily operations of assigned programs, ensuring services aligned with organizational standards and effectively supported individuals with disabilities
Assisted in developing and monitoring program budgets, ensuring fiscal responsibility and alignment with organizational financial goals
Served as the primary liaison between the organization and families or guardians, maintaining open and effective communication regarding individual progress and program developments
Ensured all program activities complied with local, state, and federal regulations, maintaining accurate and timely documentation for audits and reporting purposes
Developed and updated Individual Support Plans (ISP) or Person-Centered Plans (PCP) in collaboration with interdisciplinary teams, addressing the unique needs and goals of each individual served
Led and supervised program staff, including Direct Support Professionals (DSPs), providing guidance, training, and performance evaluations to maintain high-quality service delivery
Supported the battalion during deployment and field operations by managing essential administrative tasks in high-stress and dynamic environments, ensuring continuity of operations
Collaborated with supply and operations sections to ensure the battalion was adequately resourced with administrative supplies and materials necessary to maintain operational readiness
Drafted and reviewed official correspondence, including memos, operations orders, and reports, ensuring clarity and compliance with military standards for documentation
Oversaw and maintained personnel records for the battalion, ensuring accuracy and compliance with Army regulations
Managed processing of awards, promotions, and evaluations for infantry soldiers, streamlining administrative functions critical to mission success
Processed and tracked leave requests, emergency leave, and passes for battalion personnel, maintaining up-to-date schedules and minimizing disruptions to unit readiness
Program Coordinator
Maryland SoccerPlex
06.2015 - 08.2018
Managed the planning, scheduling, and execution of various sports programs, leagues, and tournaments, ensuring smooth operations and high participant satisfaction
Organized and maintained schedules for facility usage, staff assignments, and program activities, optimizing resource allocation and availability for maximum efficiency
Handled program registration, processed payments, and responded to participant inquiries, providing excellent customer service and resolving issues promptly
Acted as a liaison between coaches, participants, parents, vendors, and internal departments, ensuring clear communication and effective collaboration
Compiled and analyzed program data, attendance records, and feedback to generate reports and recommendations for program improvements and future planning
Assisted in budget planning, tracked expenses, and managed financial aspects of programs, including invoicing, payments, and vendor contracts
Created and distributed promotional materials, program guides, schedules, and informational packets to participants, staff, and stakeholders
Education
University of Maryland Global Campus
Adelphi, MD
Skills
Communication and Interpersonal Skills
Project Management
Adaptive Learning & Intellectual Agility
Data Analysis
Network Troubleshooting
Backlog Management
Information Technology
Trained in Tableau
Experience with Government Procedures
Expertise in Microsoft & Google Suite
Agile & Scrum Methodologies
Administrative duties proficiency
Special Hiring Authorities
Veteran , Schedule A
Certification
Business Development Professional Certification, Global Business Development Association, 2024