Summary
Overview
Work History
Education
Skills
Special Hiring Authorities
Certification
Languages
Accomplishments
Timeline
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Dieudonne Christian Nlend

Silver Spring,MD

Summary

Highly organized and detail-oriented administrative professional with over 6 years of experience supporting research programs and managing complex operations. Skilled in overseeing budget monitoring, procurement, personnel actions, and ensuring compliance with federal regulations and policies. A veteran with a proven ability to multitask, prioritize workloads, and lead diverse teams effectively. Dedicated to delivering efficient and proactive administrative support to drive organizational success.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Administrative/Project Support

Revolutionary Solutions, LLC
09.2023 - Current

National Institutes of Health (NIH) - Laboratory of Bioorganic Chemistry (LBC/NIDDK)

  • Implemented and maintained efficient records management systems, ensuring the secure handling of sensitive information and compliance with NIH data retention policies
  • Managed comprehensive personnel processes, including onboarding, transfers, terminations, and orientation for new staff within the LBC lab, ensuring seamless integration and compliance with NIH policies
  • Expertly organized and scheduled travel arrangements for lab personnel, utilizing various travel software platforms to ensure efficient and cost-effective itineraries
  • Served as the primary point of contact for all administrative matters within the lab, facilitating communication and ensuring the timely execution of tasks
  • Oversaw office operations, providing support to lab members by managing supplies, coordinating IT requests, and handling general inquiries to maintain a productive work environment
  • Proactively managed and monitored upcoming events, addressing potential issues to ensure successful execution of lab meetings, seminars, and collaborative activities
  • Assisted in developing budget estimates and justifications, monitored expenditures, and ensured alignment with financial policies to support the lab's fiscal integrity

Operations Coordinator

Community Options Inc.
09.2021 - 09.2023
  • Oversaw and managed daily operations of assigned programs, ensuring services aligned with organizational standards and effectively supported individuals with disabilities
  • Assisted in developing and monitoring program budgets, ensuring fiscal responsibility and alignment with organizational financial goals
  • Served as the primary liaison between the organization and families or guardians, maintaining open and effective communication regarding individual progress and program developments
  • Ensured all program activities complied with local, state, and federal regulations, maintaining accurate and timely documentation for audits and reporting purposes
  • Developed and updated Individual Support Plans (ISP) or Person-Centered Plans (PCP) in collaboration with interdisciplinary teams, addressing the unique needs and goals of each individual served
  • Led and supervised program staff, including Direct Support Professionals (DSPs), providing guidance, training, and performance evaluations to maintain high-quality service delivery

Administrative Support 11B

U.S. ARMY
08.2018 - 09.2021

2-30IN Wild Boars, 3rd Brigade 10th Mountain Division

  • Supported the battalion during deployment and field operations by managing essential administrative tasks in high-stress and dynamic environments, ensuring continuity of operations
  • Collaborated with supply and operations sections to ensure the battalion was adequately resourced with administrative supplies and materials necessary to maintain operational readiness
  • Drafted and reviewed official correspondence, including memos, operations orders, and reports, ensuring clarity and compliance with military standards for documentation
  • Oversaw and maintained personnel records for the battalion, ensuring accuracy and compliance with Army regulations
  • Managed processing of awards, promotions, and evaluations for infantry soldiers, streamlining administrative functions critical to mission success
  • Processed and tracked leave requests, emergency leave, and passes for battalion personnel, maintaining up-to-date schedules and minimizing disruptions to unit readiness

Program Coordinator

Maryland SoccerPlex
06.2015 - 08.2018
  • Managed the planning, scheduling, and execution of various sports programs, leagues, and tournaments, ensuring smooth operations and high participant satisfaction
  • Organized and maintained schedules for facility usage, staff assignments, and program activities, optimizing resource allocation and availability for maximum efficiency
  • Handled program registration, processed payments, and responded to participant inquiries, providing excellent customer service and resolving issues promptly
  • Acted as a liaison between coaches, participants, parents, vendors, and internal departments, ensuring clear communication and effective collaboration
  • Compiled and analyzed program data, attendance records, and feedback to generate reports and recommendations for program improvements and future planning
  • Assisted in budget planning, tracked expenses, and managed financial aspects of programs, including invoicing, payments, and vendor contracts
  • Created and distributed promotional materials, program guides, schedules, and informational packets to participants, staff, and stakeholders

Education

University of Maryland Global Campus
Adelphi, MD

Skills

  • Communication and Interpersonal Skills
  • Project Management
  • Adaptive Learning & Intellectual Agility
  • Data Analysis
  • Network Troubleshooting
  • Backlog Management
  • Information Technology
  • Trained in Tableau
  • Experience with Government Procedures
  • Expertise in Microsoft & Google Suite
  • Agile & Scrum Methodologies
  • Administrative duties proficiency

Special Hiring Authorities

Veteran , Schedule A

Certification

  • Business Development Professional Certification, Global Business Development Association, 2024

Languages

French
Native or Bilingual
English
Native or Bilingual

Accomplishments

  • Army Good Conduct Medal
  • National Defense Service Medal
  • Global War on Terrorism Service Medal
  • Army Service Ribbon
  • Expert Marksmanship Badge
  • Army Carbine BAR

Timeline

Administrative/Project Support

Revolutionary Solutions, LLC
09.2023 - Current

Operations Coordinator

Community Options Inc.
09.2021 - 09.2023

Administrative Support 11B

U.S. ARMY
08.2018 - 09.2021

Program Coordinator

Maryland SoccerPlex
06.2015 - 08.2018

University of Maryland Global Campus
Dieudonne Christian Nlend