Summary
Overview
Work History
Education
Skills
Certification
Honorsandawards
Membership in professional associations
Accomplishments
References
Timeline
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Dieudonne Ndashi

Windsor Mills,MD

Summary

Serve with care, compassion, integrity, honesty and ensure safety patient always Compassionate Nursing Assistant with experience in providing support to nursing staff and delivering high-quality care to patients. Skilled in performing vital sign checks, assisting with daily living activities, and ensuring a clean and safe environment for all patients. Demonstrated ability to improve patient satisfaction through empathetic communication and efficient resolution of concerns.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Pharmacy Manager/Pharmacist

CVS Pharmacy
Cockeysville, MD
12.2020 - Current
  • Dispensing Medications: Accurately preparing and providing prescribed medications to patients.
  • Patient Counseling: Advising patients on the proper use, storage, and potential side effects of medications.
  • Inventory Management: Maintaining optimal stock levels, ordering supplies, and ensuring medications are stored correctly.
  • Regulatory Compliance: Ensuring the pharmacy adheres to legal requirements, safety standards, and industry regulations.
  • Team Supervision: Leading and managing pharmacy staff, including pharmacists, technicians, and other support personnel.
  • Quality Assurance: Monitoring and improving the accuracy and efficiency of dispensing processes.
  • Prescription Review: Checking prescriptions for errors, potential drug interactions, and contraindications.
  • Budgeting and Financial Oversight: Managing the pharmacy's budget, financial records, and profit margins.
  • Health Promotion: Providing advice on lifestyle, over-the-counter remedies, and preventive care (e.g., vaccinations).
  • Collaboration with Healthcare Professionals: Coordinating with doctors, nurses, and other healthcare providers to optimize patient care.
  • Record Keeping: Maintaining accurate records of prescriptions, patient interactions, and inventory.
  • Implementation of Policies: Developing and enforcing pharmacy policies and procedures to enhance operations.
  • Training and Education: Training staff and educating patients or the community about medication and health.
  • Customer Service: Addressing customer inquiries and resolving complaints professionally and efficiently.

House Manager/Certified Nursing Assistant

Life Inc.
Baltimore, MD
10.2020 - 03.2022
House Manager
  • Oversee the day-to-day operations of the residence or care facility.
  • Supervise and support staff to ensure smooth operations.
  • Schedule and coordinate staff shifts and duties.
  • Manage household budgets and order necessary supplies.
  • Ensure compliance with health, safety, and cleanliness standards.
  • Address resident or client concerns and resolve conflicts.
  • Plan and organize activities or events for residents.
Certified Nursing Assistant (CNA)
  • Assist patients with daily living activities, including bathing, dressing, and grooming.
  • Monitor and record vital signs such as temperature, blood pressure, and heart rate.
  • Provide mobility assistance, including helping patients move around and exercise.
  • Serve meals and assist with feeding if needed.
  • Support patients with toileting and basic hygiene needs.
  • Maintain a safe and clean environment for patients.
  • Report changes in patient health or behavior to nursing staff.
Medication Aid
  • Administer prescribed medications to patients following proper protocols.
  • Document medication administration and maintain accurate records.
  • Monitor patients for side effects or adverse reactions to medications.
  • Assist in organizing and managing medication inventory.
  • Provide education to patients on proper medication use.
  • Follow strict guidelines for storing and handling medications.
  • Report discrepancies or errors in medication administration promptly.

Residential Care Aide/Certified Nursing Assistant

Precision HealthCare Resources Inc.
Catonsville, MD
07.2018 - 04.2021
  • Resident Care and AssistanceProvide personal care to residents, including bathing, dressing, grooming, and toileting.
    Assist with mobility, including transfers, positioning, and ambulation.
    Monitor and record vital signs such as blood pressure, temperature, and pulse.
    Support residents with feeding and hydration needs.
  • Medication AdministrationAdminister medications according to prescribed schedules and protocols.
    Document medication administration accurately and report any irregularities.
    Monitor residents for side effects or adverse reactions to medications.
  • Emotional and Social SupportOffer companionship and engage residents in recreational or therapeutic activities.
    Provide emotional support to residents and families.
    Assist in addressing residents' individual needs and preferences.
  • Health Monitoring and ReportingObserve residents for changes in physical or mental condition and report concerns.
    Assist with routine healthcare tasks, such as wound care and dressing changes.
    Collaborate with healthcare teams to ensure residents receive appropriate care.
  • Housekeeping and Environment MaintenanceMaintain cleanliness and hygiene of residents' living spaces.
    Assist with laundry and other light housekeeping duties.
    Ensure safe and comfortable living environments for residents.
  • Compliance and DocumentationFollow care plans and facility policies to meet residents’ needs.
    Maintain accurate and timely documentation of care activities and observations.
    Adhere to confidentiality and ethical standards in all interactions.

Residential Care Aide

PerDiemer Health
Baltimore County, MD
01.2011 - 07.2018
  • Assist with Daily Living Activities: Help residents with personal care tasks such as bathing, dressing, grooming, and eating.
  • Monitor Health and Safety: Observe residents' physical and mental well-being, report changes to healthcare professionals, and ensure a safe living environment.
  • Provide Emotional Support: Offer companionship, engage residents in conversations, and support their emotional and social needs.
  • Assist with Mobility: Help residents move safely within the facility, including transferring between beds, wheelchairs, and other areas.
  • Maintain Cleanliness and Order: Ensure residents' living spaces are clean, organize personal items, and adhere to hygiene standards.

Education

Doctor of Pharmacy -

University of Maryland School of pharmacy
01.2019

Some College (No Degree) - Geriatric Nursing Assistant

Stein Academy
Windsor Mill, MD

Skills

Leadership and Management Interpersonal and Communication Administrative Competence Caregiving and Advocacy Problem-Solving and Flexibility Cultural Competence

  • Team Leadership: Leading staff to provide high-quality care and services
  • Organizational Skills: Coordinating schedules, activities, and resources effectively
  • Decision-Making: Making informed decisions in line with residents' needs and organizational goals
  • Empathy and Compassion: Understanding and addressing the needs of residents
  • Conflict Resolution: Managing disputes among staff or residents calmly and effectively
  • Effective Communication: Maintaining clear communication with residents, families, and stakeholders
  • Budget Management: Handling finances, including budgeting, payroll, and expenses
  • Regulatory Compliance: Ensuring the facility adheres to local, state, and federal regulations
  • Documentation: Maintaining accurate records of care plans, incidents, and operations
  • Care Planning: Designing individualized care plans to meet residents' physical, emotional, and social needs
  • Health and Safety Oversight: Ensuring a safe and healthy environment
  • Advocacy: Acting in the best interests of residents when liaising with external services or authorities
  • Crisis Management: Handling emergencies efficiently
  • Adaptability: Responding to the changing needs of residents and the home environment
  • Inclusivity: Ensuring the home is welcoming and respectful of diverse cultural, religious, and personal backgrounds

Certification

  • Pharmacy intern License, Maryland Board of pharmacy, 10/16, Present
  • Immunization Certificate, American Pharmacist association, 05/17, Present
  • Cardiopulmonary Resuscitation, American Heart Association, 01/15, Present
  • Geriatric Nursing Assistance Certificate, Stein Academy, 01/11, Present

Honorsandawards

Dean’s list certificate, Baltimore City Community College, 2015

Membership in professional associations

  • International Christian fellowship, President, 2017-2018, Manage this organization for two years., Organize meetings as needed., Simplify the vision of the organization to members., Assign responsibilities based on ability and authority., Organize annual fund-raising events to give back to the community., Facilitate many interprofessional discussion forums on various ethical issues.
  • Alpha Zeta Omega, Vice President, 2018, Organize weekly table events to sell jackets to students., Raise funds and organize community outreach activities.

Accomplishments

  • Dean’s list certificate, Baltimore City Community College (2015)

References

References available upon request.

Timeline

Pharmacy Manager/Pharmacist

CVS Pharmacy
12.2020 - Current

House Manager/Certified Nursing Assistant

Life Inc.
10.2020 - 03.2022

Residential Care Aide/Certified Nursing Assistant

Precision HealthCare Resources Inc.
07.2018 - 04.2021

Residential Care Aide

PerDiemer Health
01.2011 - 07.2018

Doctor of Pharmacy -

University of Maryland School of pharmacy

Some College (No Degree) - Geriatric Nursing Assistant

Stein Academy

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Dieudonne Ndashi