Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality.
Overview
10
10
years of professional experience
Work History
Medical Assistant
Golden State Urology
06.2023 - Current
Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
Sanitized, restocked, and organized exam rooms and medical equipment.
Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Performed medical records management, including filing, organizing and scanning documents.
Collected and documented patient medical information such as blood pressure and weight.
Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Documented vital signs and health history for patients in clinic and hospital environments.
Verified patient insurance coverage and collected required co-payments.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Procedures: Vasectomy, Urolifts, Space oars, Cystoscopy, Botox, Prostate, Biopsy, PVR, Dorsal slit. Catheres. Hep Installation.
Injections, Referrals. EPIC
Ordered and interpreted diagnostic test results to detect prostate cancer.
Ordered urinalysis tests, scans and other tests to accurately diagnose urinary issues.
Medical Assistant Student
CommuniCare Health Centers
03.2023 - 05.2023
Improved clinic efficiency through effective scheduling and coordination of patient appointments.
Maintained inventory of medical supplies, ordering necessary items in advance to avoid stock shortages.
Measured patient pulse oximetry, Vitals.
Collected and documented patient medical information such as blood pressure and weight.
Completed EKGs and other tests based on patient presentation in office.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Expedited lab processing by accurately labeling specimens before submission.
Educated patients on prescribed medications, leading them to better understand their treatments.
Administation
World Wide Flight Service
01.2018 - 12.2022
Skilled at working independently and collaboratively in a team environment.
Self-motivated, with a strong sense of personal responsibility.
Proven ability to learn quickly and adapt to new situations.
Worked well in a team setting, providing support and guidance.
Managed time efficiently in order to complete all tasks within deadlines.
Demonstrated respect, friendliness and willingness to help wherever needed.
Technician
Apple
05.2014 - 03.2016
Streamlined processes by implementing efficient workflows and improving technician training programs.
Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
Assisted in the design and implementation of improved safety protocols, reducing workplace accidents.
Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
Education
Medical Assistant
Carrington College California - Sacramento
Sacramento, CA
07.2023
High School Diploma -
Monterey Trials High School
Elk Grove, CA
05.2011
Skills
HIPAA Compliance
Patient Flow Management
Indirect Patient Care
Patient Scheduling
Phlebotomy
Inventory Management
Procedure Assistance
Data Entry
Payment Collection
Medical office administration
Insurance Verification
Knowledge of EKG rhythm interpretation
Compassionate
Vital Sign Monitoring
Appointment Setting
Lab Equipment Operation
Electronic Medical Records
OB/GYN procedures
Lab equipment calibration
EMR / EHR
Sterile technique
Simple dressings
Customer Service
Fluent in Vietnamese
First Aid
Medical terminology knowledge
Maintaining confidentiality
Specimens collection and processing
Emergency procedures understanding
References
Dr Thomas Sorbera
Golden state urologist
(209)747-3893
Timeline
Medical Assistant
Golden State Urology
06.2023 - Current
Medical Assistant Student
CommuniCare Health Centers
03.2023 - 05.2023
Administation
World Wide Flight Service
01.2018 - 12.2022
Technician
Apple
05.2014 - 03.2016
Medical Assistant
Carrington College California - Sacramento
High School Diploma -
Monterey Trials High School
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