Diego Medina
Houston,United States
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Connect Realty Brokerage Intern
Connect Realty.com, Inc.
08.2021 - 08.2023
- Aided Connect Realty in handling communication, paperwork, as well as transactions involving multiple parties within and without the organization
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Worked under general or specific guidelines to support company best practices.
- Completed various clerical duties such as maintaining memos, organizing documents and faxing.
- Managed and ensured proper realtor announcements, fees, and company services while ensuring internal logistics run smoothly
Senior English Tutor
Aprendalo.org
11.2020 - 12.2023
- Due to my time, experience, and knowledge of the Spanish language as well as tutoring, I was able to achieve the senior tutor position
- Tutors and students meet once a week through a virtual platform like Google Meets, and the student receives personalized instruction from the tutor
- The education we provide is free, customized, and fully taught by native English speakers to non-natives throughout Latin America and the rest of the world
- Improved student comprehension of complex texts by employing various teaching methods tailored to individual learning styles.
- Maintained records of student assessments, tutoring activities and results.
I Heart Mac & Cheese Crew Member
I Heart Mac And Cheese
03.2022 - 08.2022
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Operated cash register to ring up final bill and process various forms of payment.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
Sonic Crew Member
Sonic Drive In
08.2021 - 01.2022
- Stocked shelves to organize aisles in assigned department.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Played a key role in successful store audits by maintaining compliance with health department regulations and company guidelines for cleanliness standards.
Coco Crepes Crew Member
CoCo Crepes, Waffles & Coffee
05.2021 - 08.2021
- Assisted with financial tasks such as cash handling, drawer reconciliation, and end-of-day deposits when needed.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Played a key role in successful store audits by maintaining compliance with health department regulations and company guidelines for cleanliness standards.
Education
High School Diploma -
Tomball High School
Tomball, TX05.2024
Skills
- Microsoft Office
- Client Support
- Decision-Making
- Cross-cultural communication
Certification
- MWPSD Stanford University Certificate
- YYGS Ambassador Certificate
- HUIRSP Harvard University Certificate
- IFYIP Summer Fellowship Certificate
- SCUBA Open Water Diving Certification
Honors Awards
- Scholastic Gold Key Writing Award
- Scholastic Silver Key Writing Award
- Study Abroad Distinction Of Excellence
- Scholastic Honorable Mention Writing Award
- Hugh O'Brian Youth Leadership Award
Languages
Spanish
Native or Bilingual
Timeline
I Heart Mac & Cheese Crew Member
I Heart Mac And Cheese
03.2022 - 08.2022
Sonic Crew Member
Sonic Drive In
08.2021 - 01.2022
Connect Realty Brokerage Intern
Connect Realty.com, Inc.
08.2021 - 08.2023
Coco Crepes Crew Member
CoCo Crepes, Waffles & Coffee
05.2021 - 08.2021
Senior English Tutor
Aprendalo.org
11.2020 - 12.2023
High School Diploma -
Tomball High School
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