DIEYNABOU BATHILY
Bronx,New York
Summary
Organized and detail-oriented professional with experience in customer service and healthcare operations. Proficient in scheduling, data entry, and record-keeping, with the ability to multitask effectively in fast-paced environments. Skilled in handling patient inquiries, processing documentation, and maintaining confidential records with accuracy. Strong communicator with problem-solving abilities and expertise in Microsoft Office Suite (Word, Excel, Outlook).
Overview
8
8
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Duane Reade Pharmacy
10.2022 - Current
- Managed and updated patient records, including demographics, allergies, and prescription history
- Processed insurance claims and coordinated with providers for payment approvals
- Assisted customers with prescription inquiries and medication pickups
- Answered phone calls and responded to customer requests efficiently
- Handled cash transactions and processed payments accurately
Cashier & Customer Service Associate
Amish Market
08.2019 - 10.2022
- Provided customer support by assisting with purchases and answering inquiries
- Processed financial transactions, ensuring accuracy in handling cash and card payments
- Maintained an organized work environment, restocking and arranging merchandise
- Trained new team members on register operations and store policies
Crew Member
McDonald's
08.2017 - 03.2020
- Entered customer orders into the system, ensuring speed and accuracy
- Provided fast and efficient service while handling high-volume transactions
- Maintained clean and organized work areas to support operations
Production Intern
BronxNet Community Television
01.2017 - 05.2017
- Assisted in organizing schedules and coordinating tasks for production staff
- Managed studio equipment setup and documentation for projects
- Developed strong teamwork and problem-solving skills while meeting project deadlines
Education
Bachelor of Science - Biology
Lehman College
Associate - Liberal Arts & General Studies
Borough of Manhattan Community College
05.2020
Skills
- Data Entry & Record-Keeping
- Scheduling & Task Coordination
- Customer Service & Patient Support
- Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Communication & Problem-Solving
- Teamwork & Collaboration
Certification
Certified Pharmacy Technician (CPhT) — Pharmacy Technician Certification Board (PTCB)
Timeline
Pharmacy Technician
Duane Reade Pharmacy
10.2022 - Current
Cashier & Customer Service Associate
Amish Market
08.2019 - 10.2022
Crew Member
McDonald's
08.2017 - 03.2020
Production Intern
BronxNet Community Television
01.2017 - 05.2017
Associate - Liberal Arts & General Studies
Borough of Manhattan Community College
Bachelor of Science - Biology
Lehman College
Similar Profiles
Ken BoatengKen Boateng
Pharmacy Operations Manager at Duane Reade PharmacyPharmacy Operations Manager at Duane Reade Pharmacy
Shhridip PandyaShhridip Pandya
Pharmacy Technician at Duane Reade PharmacyPharmacy Technician at Duane Reade Pharmacy
Lauren CorreaLauren Correa
Registered Certified Pharmacy Technician at Duane Reade PharmacyRegistered Certified Pharmacy Technician at Duane Reade Pharmacy