Summary
Overview
Work History
Education
Skills
Timeline
Generic

Digan Desai

Deli Service Clerk
Cherry Hill

Summary

Dynamic professional with extensive experience in customer service and operations management at Costco Wholesale Corp. Proven track record in enhancing customer satisfaction and streamlining processes. Skilled in food safety and team leadership, consistently driving efficiency and fostering positive work environments. Adept at strategic planning and problem-solving to achieve organizational goals.

Developed key skills in fast-paced deli environment, including strong customer service, food preparation, and adherence to safety standards. Demonstrates ability to work efficiently under pressure while maintaining high-quality service and cleanliness. Seeking to transition these skills into new and challenging role, aiming to continue providing value in customer-centric setting.

Friendly and customer-focused, bringing strong understanding of food safety and sanitation standards, along with excellent communication skills. Adept at taking orders and preparing variety of deli items, ensuring high level of customer satisfaction and adherence to company policies. Committed to creating welcoming environment and providing outstanding service to enhance overall shopping experience.

Experienced with food preparation and customer interaction. Utilizes strong organizational skills to maintain efficient and clean work environment. Knowledge of inventory management and safe food handling practices.

Developed management skills in collaborative and fast-paced environment, focusing on team leadership and operational strategies. Seeking to transition into new field where these skills can be applied to drive efficiency and success. Dedicated to adapting and thriving in diverse professional settings.

Energetic and organized with knack for leadership and problem-solving. Well-versed in strategic planning and operational efficiency, along with strong analytical and communication skills. Committed to driving team success and achieving organizational goals.

Overview

16
16
years of professional experience
3
3
Languages

Work History

Deli Service Clerk

Costco Wholesale Corp
11.2023 - Current
  • Supported store operations by cross-training in various departments as needed for optimal staffing coverage.
  • Ensured food safety and compliance with regulations by consistently following proper sanitation procedures.
  • Expedited order fulfillment by accurately slicing, weighing, and packaging requested deli products in a timely manner.
  • Collaborated with team members to complete tasks efficiently and maintain a positive work environment.
  • Supported department management by assisting with scheduling, training new employees, and monitoring team performance to ensure consistency in service delivery.
  • Enhanced customer satisfaction by providing exceptional deli service and product knowledge.
  • Reduced waste through effective inventory management and rotation of perishable items.
  • Participated in team meetings to discuss goals, strategies, and best practices for delivering outstanding service within the deli department contextually relevantly.
  • Continuously updated product knowledge through regular training sessions, staying current on industry trends and new offerings from suppliers.
  • Learned other teammates' work tasks to train as backup.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.

Dillard Associate

Dillards Warehouse
09.2022 - 05.2023
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
  • Enhanced team productivity by streamlining communication and implementing efficient project management tools.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Improved project delivery times with implementation of streamlined communication strategy.

General Manager

Motel 6
10.2013 - 07.2022
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed budget implementations, employee evaluations, and contract details.
  • Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
  • Developed and implemented strategies to increase sales and profitability.
  • Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Analyzed market trends/data to identify potential opportunities for business growth within existing or emerging markets successfully.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
  • Led team to exceed sales targets, implementing motivational incentives and comprehensive training programs.
  • Negotiated with suppliers to secure better pricing, reducing operational costs while maintaining product quality.
  • Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
  • Assisted in recruiting, hiring and training of team members.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Interacted well with customers to build connections and nurture relationships.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.

Front Desk Receptionist

Quality Inn
07.2010 - 08.2013
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Collected room deposits, fees, and payments.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
  • Completed all tasks in compliance with company policies and procedures.
  • Developed strong working relationships with team members, fostering a positive work environment.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Enhanced customer satisfaction by providing efficient and professional front desk services.

Pharmaceutical Delivery Driver

Beewax
08.2009 - 03.2011
  • Assisted pharmacists in preparing medications for delivery, ensuring proper packaging and labeling according to regulations.
  • Enhanced delivery efficiency by optimizing pharmaceutical routes and adhering to strict time schedules.
  • Maximized fuel efficiency by planning optimal driving routes based on scheduled deliveries and traffic patterns.
  • Reduced errors in medication distribution by diligently cross-checking prescriptions with pharmacy inventory during pickup.
  • Maintained detailed records of deliveries, including signatures, dates, and times for regulatory compliance.
  • Kept vehicles clean, organized, and well-maintained to ensure smooth operations and project a professional appearance.
  • Resolved potential delays or discrepancies proactively through clear communication with relevant parties involved in the delivery process.

Education

Associate of Arts - Business Administration And Management

Amarillo College
Amarillo, TX
05.2001 -

Skills

    Food safety

    Food preparation

    Product presentation

    Merchandising displays

    Team leadership

    Operations management

    Decision-making

    Strategic planning

    Staff development

    Computer skills

    Problem-solving abilities

    Customer service

Timeline

Deli Service Clerk

Costco Wholesale Corp
11.2023 - Current

Dillard Associate

Dillards Warehouse
09.2022 - 05.2023

General Manager

Motel 6
10.2013 - 07.2022

Front Desk Receptionist

Quality Inn
07.2010 - 08.2013

Pharmaceutical Delivery Driver

Beewax
08.2009 - 03.2011

Associate of Arts - Business Administration And Management

Amarillo College
05.2001 -
Digan DesaiDeli Service Clerk
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