Digna Alvarez
Miami Springs,FL
Summary
Experienced business professional with strong focus on team collaboration and achieving results. Skilled in operations management, strategic planning, and resource optimization. Known for flexibility in adapting to changing needs and providing reliable leadership. Prepared to make significant impact in driving business success and fostering team growth.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
29
29
years of professional experience
Work History
Owner - Operator
Boss Tapas Burger & Brew
Miami, Florida
02.2017 - 11.2025
- Oversaw inventory management, ensuring product availability and quality standards.
- Established vendor relationships to negotiate pricing and secure top-quality ingredients.
- Analyzed customer feedback to refine menu offerings and improve dining experience.
- Managed staffing, scheduling, and training for optimal team performance.
- Directed compliance with health regulations, maintaining high standards of cleanliness and safety.
- Managed day-to-day business operations.
- Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
Operations Manager
Spec International
Grand Rapids, Michigan
10.1996 - 10.2016
- Streamlined operational processes to enhance efficiency and reduce costs.
- Led cross-functional teams in executing business initiatives, ensuring alignment with organizational goals.
- Analyzed market trends and competitor activities to inform strategic decision-making processes.
- Coordinated project management efforts across departments, driving timely completion of deliverables.
- Enhanced communication channels between stakeholders, promoting collaboration and transparency in operations.
- Oversaw day-to-day business operations on sales floor by fostering deep professional relationships with wholesale contacts and customers.
- Managed cross-functional teams for successful project completion and timely delivery of products or services.
- Negotiated contracts with vendors, securing the best possible terms for the company''s needs and budget constraints.
Education
Bachelor of Science - Business Administration
University of Phoenix
Phoenix, AZ07.2007
Skills
- Strong leadership and team collaboration skills
- Experience in cross departmental coordination
- Proficient in remote team management
- Sales negotiation
- Customer service
- Critical thinking
- Fluent bilingualism
- Problem-solving
Languages
English
Spanish
Timeline
Owner - Operator
Boss Tapas Burger & Brew
02.2017 - 11.2025
Operations Manager
Spec International
10.1996 - 10.2016
Bachelor of Science - Business Administration
University of Phoenix
Goals
To lead operations with a focus on increasing efficiency, improving product quality, ensuring safety, while contributing to long-term company success.
Shining Star Award 2016
Received from a Fortune 500 customer for outstanding performance, teamwork and positive attitude.