Digna Reyes Quintano

Intern at Mary's Center within the Quality Improvement Department.
Responsibilities include:

• Analyzing patient data to identify discrepancies.
• Inputting information into Excel spreadsheets.
• Creating presentations to communicate findings effectively.
• Utilizing various forms of graphs and visual aids.
• Aimed at enhancing quality improvement initiatives within the organization.
  

• Ensured careful organization and accuracy in all bookkeeping tasks to maintain financial integrity.
• Managed payroll efficiently by accurately inputting employees' hours and maintaining precise payroll records.
• Upheld a consistently organized workspace, contributing to the overall efficiency of daily operations.
• Utilized Excel skills to organize and analyze accounting information, enhancing overall data management processes by 15%.
• Created a new form of processing paperwork and numbers decreasing the time it takes to complete daily tasks by 20%.

• Supported highest standards of conduct and service to support company reputation.
• Maintained calm demeanor during high-volume periods and special events.
• Managed morning rush of 25 customers daily with efficient, levelheaded customer service.

• Communicated effectively with doctors and insurance agencies to resolve prescription cost discrepancies.
• Interpreted and processed medication orders under supervision of pharmacist.
• Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
• Received over 50 written prescription or refill requests, verifying information for completeness and accuracy.