Dijamanta Gjukaj
Downers Grove,IL
Summary
Detail-oriented team player with strong organizational skills seeking to maintain a position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
13
13
years of professional experience
Work History
Assistant Manager
SOLACE HOME CARE
07.2020 - 09.2023
- Client intake
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Data entry while maintaining accurate and consistent documentation.
- Created client care plans while consistently revising plans based on client changes.
Client Care Coordinator
SUBURBAN HOME CARE
04.2017 - 03.2020
- Communication with referral sources to community partners and other treatment providers.
- Maintaining consistent and accurate documentation.
- Scheduling.
- Trained new personnel regarding company operations, policies and services.
- Background Checks
- Provided excellent customer service by following up with clients and responding to incoming calls.
- Entered and routinely updated IDPH employee database.
Assistant Teacher
KUMON LEARNING CENTER
02.2011 - 03.2015
- Actively engaged with parents on students’ progress
- Worked with teachers to design lesson plans and coordinate activities for classes.
- Graded assignments and reported individual progress to teacher.
- Monitored students during quizzes and tests.
Skills
- Customer Relations
- Employee Scheduling
- Bilingual
- Organization
Additional Information
Rewards
EMPLOYEE OF THE YEAR, 2018
For continuous dedication to the company
Languages
English
Native or Bilingual
Albanian
Native or Bilingual
Timeline
Assistant Manager
SOLACE HOME CARE
07.2020 - 09.2023
Client Care Coordinator
SUBURBAN HOME CARE
04.2017 - 03.2020
Assistant Teacher
KUMON LEARNING CENTER
02.2011 - 03.2015
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