Summary
Overview
Work History
Skills
Timeline
Generic
Dijana Canolli

Dijana Canolli

McKinney,TX

Summary

To perpetually exceed client and company policy expectations without exception.

Management professional with strong track record in overseeing daily operations, ensuring team adherence to protocols, and optimizing workflow efficiency. Committed to fostering collaborative environment and achieving operational goals. Reliable and adaptable to changing demands, with focus on leadership and communication.

Overview

29
29
years of professional experience

Work History

Shift Manager

Shutterfly
10.2024 - 03.2025
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.

Production Lead

General Motors
06.2022 - 04.2023
  • Supervised operations of employees on the line in support of product development. Ensured adequate staffing and timely completion of products to maintain delivery schedule. Lead team of production workers by utilizing expertise in scheduling, inventory management and cost containment strategies. Worked efficiently to achieve production goals.

Corporate Recruiter-Contarctor

Law Firm
05.2017 - 03.2022
  • Developed, implemented and managed the processes of recruitment resulting in increased efficiencies in the hiring process. Worked with senior leadership to develop comprehensive recruitment strategy for long-term implementation. Monitored applicant tracking to identify any inefficiencies, support upcoming deadlines and streamline the candidate/user experience.

Operation Supervisor

Genco Distribution
07.2016 - 04.2017
  • Responsible for determining and recommending training needs, planning, coordinating and overseeing day-to-day operations of logistics company. Effectively communicated procedures and protocols necessary for optimal operations to employees. Set and maintained organizational standards. Strategically planned responsibilities and delegated duties to relevant stake holders. Ensured adequate staffing to enable efficient operations. Lead training and supervised 125 team members to ensure standardization of processes.

Supervisor

Freight and Logistics LLC
09.2010 - 06.2016
  • Supervised the entirety of hiring, payroll and employee training. Ensured adequate staffing to enable efficient operations. Provided the necessary resources for supply chain management teams to carry out their duties in an effective manner. Communicated with suppliers, retailers, customers and dispatch drivers to achieve profitable deals and mutual satisfaction. Managed processes related to human resources, inventory storage and on time delivery of product and transportation needs.

Director/Recruiting

ITT Technical Institute
02.1996 - 11.2010
  • Managed the institutes recruitment business plan, vision statement and objectives. Coached and trained new employees to ensure the recruiting process was conducted in alignment with the institutes mission and budget considerations. Planned and developed strategic recruitment programs for varied initiatives. Developed and directed processes to attract, evaluate and refer candidates for open positions through recruiting. Through calculated efforts, increased enrollment well beyond company expectations and projections.

Skills

  • Manager
  • Recruitment
  • Policy enforcement
  • Negotiation and conflict resolution
  • Hiring and training

Timeline

Shift Manager

Shutterfly
10.2024 - 03.2025

Production Lead

General Motors
06.2022 - 04.2023

Corporate Recruiter-Contarctor

Law Firm
05.2017 - 03.2022

Operation Supervisor

Genco Distribution
07.2016 - 04.2017

Supervisor

Freight and Logistics LLC
09.2010 - 06.2016

Director/Recruiting

ITT Technical Institute
02.1996 - 11.2010

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Dijana Canolli