Dijana Jovevska
Summary
Resourceful, hardworking, well organized, disciplined, ambitious and creative economist with extensive understanding of economic theory and its practical implications.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Wealth Management Associate
UBS Financial Services
04.2023 - Current
- Developed and maintained strong relationships with clients to maximize satisfaction.
- Educated clients on financial topics and best practices.
Bank Teller
Wells Fargo
01.2022 - 10.2022
- Perform transactional, operational and customer support activities while demonstrating care.
- Educate and connect customer to technology, share the value of mobile banking and making appropriate introductions to bankers.
Bank Teller
TD Bank
09.2021 - 01.2022
- Completed highly accurate, high-volume money counts via both manual and machine driven approaches.
- Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
Server Shift Leader
Ruby Tuesday Restaurant
04.2017 - 03.2020
- Increased sales significantly by upselling higher-end products to customers.
- Kept register accurate through correct billing, payment processing and cash management practices.
Telemarketing Agent
Financial Consulting EconoTip GmbH
10.2012 - 04.2017
- Handled high-volume telemarketing operations with expert use of client management software and computer dialing.
- Trained and mentored new telemarketers on best practices, communication strategies and performance standards.
Education
Master of Science - Economics
FON University
Skopje, Macedonia11.2016
Skills
- Work Task Prioritization
- Cooperative Attitude
- Disbursement Operations
- Relationship Building
Certification
- Series 66 - Uniformed Combined State Law
- Series 7 - General Securities Representative
- SIE - Securities Industry Essentials
Languages
Macedonian
Native or Bilingual
Timeline
Wealth Management Associate
UBS Financial Services
04.2023 - Current
Bank Teller
Wells Fargo
01.2022 - 10.2022
Bank Teller
TD Bank
09.2021 - 01.2022
Server Shift Leader
Ruby Tuesday Restaurant
04.2017 - 03.2020
Telemarketing Agent
Financial Consulting EconoTip GmbH
10.2012 - 04.2017
Master of Science - Economics
FON University