Summary
Overview
Work History
Education
Skills
Timeline
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Dijana Mujdzic

Rockford,IL

Summary

Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.

Overview

9
9
years of professional experience

Work History

Operations Supervisor

PCI Pharma
02.2018 - Current
  • Streamlined operations by implementing efficient processes and workflow improvements, resulting in increased productivity and reduced costs.
  • Led a team of 40+ employees, fostering a collaborative work environment to achieve departmental goals and meet deadlines.
  • Managed daily operations, ensuring quality control measures were in place to maintain high standards of customer service and product delivery.
  • Coordinated cross-departmental communication to facilitate seamless project execution, ultimately improving overall company efficiency.
  • Implemented cost-saving strategies, effectively reducing operational expenses while maintaining high-quality output and service levels.
  • Conducted regular performance evaluations for direct reports, providing constructive feedback and setting clear expectations for future success.
  • Encouraged and promoted ideas aligned to business needs and benefits.
  • Evaluated team member performance and productivity, provided feedback and implemented corrective actions.
  • Motivated and trained employees to maximize team productivity.

Team Lead

PCI Pharma
02.2015 - 02.2018
  • Improved team productivity by implementing efficient project management strategies and streamlining communication channels.
  • Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
  • Led cross-functional teams for successful project execution while maintaining strong collaboration among team members.
  • Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Influenced positive change within the organization through strategic thinking, innovation, problem-solving abilities, and consistent leadership style.
  • Trained new team members by relaying information on company procedures and safety requirements.

Education

High School Diploma -

Guilford High School
Rockford

Skills

  • Operational Excellence
  • Staff Supervision
  • Employee Development
  • Performance Improvement
  • Department Oversight
  • Time management abilities
  • Teamwork and Collaboration
  • Multitasking
  • Scheduling
  • Compliance Management
  • Excel/Word
  • Workday

Timeline

Operations Supervisor

PCI Pharma
02.2018 - Current

Team Lead

PCI Pharma
02.2015 - 02.2018

High School Diploma -

Guilford High School

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Dijana Mujdzic