Dijar Taraku
The Bronx,NY
Summary
Professional hospitality leader with solid experience managing operations and staff in fast-paced, overnight setting. Proven ability to lead teams, ensure guest satisfaction, and adapt to evolving situations. Strong expertise in conflict resolution, staff training, and maintaining high service standards. Known for reliability, flexibility, and strong focus on achieving operational goals.
Overview
7
7
years of professional experience
Work History
Porter
200 Chambers
New York, NY
01.2019 - 10.2019
- Communicated with coworkers and managers about completed duties.
- Maintained a strong work ethic and punctuality, consistently arriving on time and prepared for each shift.
- Maintained building exteriors for professional, clean presentation standards.
Doorman
Orsid
New York, NY
09.2020 - 05.2021
- Monitored building entrances and exits, ensuring safety and security for residents and visitors.
- Assisted residents with luggage and packages, providing exceptional customer service.
- Coordinated access for deliveries and service personnel, maintaining operational efficiency.
- Maintained cleanliness and organization of lobby areas, enhancing overall resident experience.
- Maintained a welcoming environment for residents and guests through courteous greetings and assistance.
Cleaner
ABM Industries
New York, NY
06.2021 - 09.2021
- Maintained cleanliness and sanitation in assigned areas to ensure a safe environment.
- Operated cleaning equipment, including floor scrubbers and vacuums, efficiently and safely.
- Conducted regular inspections to identify maintenance needs and reported issues promptly.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Removed trash, debris and other waste materials from premises.
Night Manager
Mimis Pizza
New York, NY
10.2021 - 04.2026
- Spent countless hours learning how every station operated.
- Supervised nightly operations to ensure efficient service and customer satisfaction.
- Managed staff schedules, optimizing coverage during peak hours.
- Trained and mentored new employees.
- Implemented inventory controls to minimize waste and reduce costs.
- Resolved any and all customer complaints immediately to maintain positive experiences.
- Guided and motivated night team by establishing and communicating responsibilities and duties to each team member.
Education
Manhattan College
Bronx, NYSkills
- People management
- Security awareness
- Customer service focus
- Technical aptitude
- Conflict resolution
- Teamwork and collaboration
Languages
Spanish
Limited Working
Albanian
Native or Bilingual
English
Native or Bilingual
Timeline
Night Manager
Mimis Pizza
10.2021 - 04.2026
Cleaner
ABM Industries
06.2021 - 09.2021
Doorman
Orsid
09.2020 - 05.2021
Porter
200 Chambers
01.2019 - 10.2019
Manhattan College