Dijiona Boyd

Processed various queues, sending documents regarding customer accounts such as balances, contracts, titles and warranty documents through email or mail. Duties also consisted of typing, printing, stuffing envelopes, scheduling of payments with the use of Microsoft Excel, Microsoft Outlook, use of Salesforce and Okta.

Identifying proper medical instrumentation for surgical kits

while examining quality and functionality of medical instruments; properly discarding any defected products. Assembling kits with proper instruments based on production demands then wrapping kits and storing properly for shipment. Duties also consisted of printing proper labels and applying them to boxes; securing packaging and staging on pallets with minimal use of basic math and reading skills.

Strategized efficient configurations for loads within the truck for balanced weight distribution and efficient space utilization. Developed strong client relationships, addressing any concerns quickly and professionally. Consistently followed directions through GPS technology and memory of route while working in all weather conditions. Ensured safety and load safety at all times as well as maintained a clean and orderly work environment. Occasionally assisted other drivers if production demands allowed.

Utilizing attention to detail to ensure adequate food service. Cash management with handling registers and the safe deposits with the ability to follow instructions on opening and closing facility. Occasionally sending and receiving emails, calls, customer complements , and complaints. Overall met 85% of sales targets. Trained new team members on company processes and procedures as well as coordinated schedules and assigned team members' shifts. All while maintaining a clean and safe work environment with use of leadership, basic math, reading and comprehension.

Consistently followed proper food handling procedures, handled customer complaints and concerns. Handled cash and credit or debit card transactions also counted cash registers. Ability to memorize menu items, prices, substitutions, and comprehend customers. Maintained a clean and orderly work environment with the use of basic math, reading, customer service,and teamwork