DIJON HOPES

• Administers and maintains Unclassified, Classified, CRN, and special enclave systems, including Alternate Operating Location
(AOL) pre-deployment configurations.
• Manages lifecycle tasks: create, disable, unlock, configure privileges, and track user access across all systems.
• Ensures workstation security compliance with TCNO deadlines and local equipment management procedures.
• Coordinates maintenance actions with the Network's flight leadership, and external units.
• Supports Systems Administration of the operational networks, the training network, local base network.
• Documents support actions using approved ticketing systems; resolve outages within SLA timelines.
• Image workstations via image server.
• Develops and delivers technical training, SOPs, and system documentation for internal personnel.
• Coordinates maintenance efforts with network teams and external units; respond promptly to critical system issues and HAZCON
alerts.
• Responsible for testing, installing, configuring, maintaining, optimizing and upgrading various aspects of an enterprise network.
• Travels as needed to perform system installations, maintenance, and user support at off-site locations.
• Performs basic and intermediate level installation, upgrades, daily maintenance, and intermediate troubleshooting to include
hardware and software consisting of UNIX, Windows, and VMware operating systems, workstations/monitors, Anti-virus and
software, computer printers, Cybex switches.
• Modify Active Directory settings and policies.
• Creates and deletes user accounts, tracks user privileges, maintains a list of current users, and shows accessibility to all computer systems, network, and computer software applications, and other network components.

• Conduct digital forensic examinations on a variety of electronic devices, including computers, mobile phones, and storage media, to identify and analyze evidence.
• Perform all network account functions such as disabling, unlocking accounts, and maintenance troubleshooting.
• Analyze data from various sources (computers, networks, mobile devices) to identify indicators of compromise and report findings on potential security incidents.
• Managed and executed response plans during security incidents, ensuring proper evidence collection procedures.
• Conducted network analysis and all-source analysis using HUMINT and MEDEX data from forward collection teams.
• Schedule, perform, document, and review record on maintenance.
• Check security controls following maintenance on all user desktops.
• Security Checks of daily logs.
• Train and understand IA personnel compliance.
• Identified perpetrators of unauthorized network intrusions through skilled analysis of log files and other digital records.
• Detected anomalous events and suspicious trends in network activities through back-end analyses.

• Maintained current virus protection systems with updated protections against new threats.
• Assisted in imaging and analyzing digital evidence as part of a team investigating cyber crime incidents.
• Ensured each department met the needs of their clients and customers.
• Prepared detailed reports on findings and created visual presentations for case reviews.
• Analyzed data to identify potential customer’s needs, interests or concerns.
• Minimized risk of recurring violations by educating employees on correct procedures.
• Performed analyses to validate established security requirements and to recommend additional safeguards.
• Conducted risk and vulnerability assessments at network, system, and application levels.

• Screened human intelligence sources and documents.
• Installed and configured hardware and software components to ensure optimal performance.
• Maintained and operated digital forensics systems for 1st Infantry Division.
• Analyzed and prepared intelligence reports on classified computer applications.
• Served as a Human Intelligence Collector for the first FORMICA team in Fort Riley, KS resulting in the publishing of a high volume of reports and the continuation of the program.
• Troubleshot and resolved network connectivity issues for individual users and departments.
• Configured firewalls, routers, switches, and other networking equipment for secure operation.
• Maintained current virus protection systems with updated protections against new threats.