Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dijonna Nesbitt

Buffalo,NY

Summary

Highly organized and dependable professional with a proven track record of effectively managing multiple priorities while maintaining a positive attitude. Skilled in taking on additional responsibilities to ensure team success and achieve collective goals. Demonstrated flexibility and willingness to adapt to changing work environments to drive productivity and foster a collaborative team atmosphere.

Overview

17
17
years of professional experience

Work History

Real Estate Agent

Pioneer Star Real Estate ( Independent Contractor)
02.2025 - Current
  • Licensed real estate agent specializing in residential property transactions
  • Gained hands-on experience in buyer and seller representation, property showings, and contract preparation
  • Developing expertise in lead generation, market analysis, and client relationship building
  • Actively building a client base through networking, social media marketing, and community outreach
  • Trained in MLS systems, transaction management platforms, and local real estate laws
  • Committed to providing exceptional customer service and a smooth real estate experience

Revenue Specialist

YRC Freight
04.2021 - 11.2023
  • Maintained records by imaging invoices, debits, and credits.
  • Generated invoices upon receipt of billing information and tracked collection progress.
  • Maintained account accuracy by reviewing and reconciling checks monthly.
  • Supported management by processing invoices and documents with consistent on-time delivery.
  • Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.

Correctional Officer

Doccs
06.2019 - 01.2021
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.
  • Escorted inmates to and from cells, court, hospitals, and medical appointments.
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
  • Conducted routine and emergency head counts.

Mail Handler

USPS
10.2018 - 06.2019
  • Utilized physical strength to move mail and packages of varying sizes and weights.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed.
  • Followed safety protocols while handling and sorting mail for personal safety purposes.

Medical Support Assistant

Aspire Of WNY
12.2015 - 10.2018
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
  • Followed directions of licensed nurses to administer medications and treatments.

Customer Service Representative

Iqor
07.2014 - 12.2014
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Updated account information to maintain customer records.

Housekeeper

Country Inns & Suites
06.2012 - 07.2014
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.

Cashier Supervisor

Save A Lot
01.2009 - 06.2012
  • Built positive relationships with customers to increase repeat business.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Trained and coached cashier team members on checkout procedures and strategies to maximize customer satisfaction.
  • Backed up cashiers and customer service employees on questions such as rules on refunds and defective items.

Education

Regents High School Diploma/ Erie 1 BOCES -

Lackawanna High School
Lackawanna, NY
06.2011

Skills

  • Account Balancing
  • Information Tracking
  • Researching Abilities
  • Patient Support
  • Emergency Response Training
  • Surveillance
  • Crime Prevention
  • Facility Security
  • Conflict Resolution Skills
  • Weapons Training
  • Cashier Training
  • Complaint Resolution

Timeline

Real Estate Agent

Pioneer Star Real Estate ( Independent Contractor)
02.2025 - Current

Revenue Specialist

YRC Freight
04.2021 - 11.2023

Correctional Officer

Doccs
06.2019 - 01.2021

Mail Handler

USPS
10.2018 - 06.2019

Medical Support Assistant

Aspire Of WNY
12.2015 - 10.2018

Customer Service Representative

Iqor
07.2014 - 12.2014

Housekeeper

Country Inns & Suites
06.2012 - 07.2014

Cashier Supervisor

Save A Lot
01.2009 - 06.2012

Regents High School Diploma/ Erie 1 BOCES -

Lackawanna High School

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