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Dikaris Cantaluan
Virginia Beach
Summary
Throughout my experiences, I've become a proficient dog handler with an extensive track record in managing, handling, and operations. Skilled in handling the emotional needs, ensuring a positive environment, and maintaining safety protocols within the pack and facility. I am a strong team player who's adept at adapting to changing demands and consistently meeting targets and difficult moments. I am reliable, efficient, and focused on achieving results through effective collaboration, problem-solving, and bonding.
I am an active and knowledgeable social media manager with background in handling media efficiently and professionally. I have demonstrated the ability to manage various types of media and content via my personal page(s), creating fun and engaging posts. My media is like a form of art to me. Primarily focused on dog content, I strive to highlight the featured dog(s) in their moment(s), big or small.
Overview
1
1
Certification
12
12
years of professional experience
Work History
Dog Sitter
self-employed
Norfolk, VA
01.2014 - Current
- Provided dog-sitting services since 2014. Gained experience in caring for dogs and recognizing their behaviors to enhance care strategies. Maintained a positive demeanor when interacting with dogs and all animals without fear.
KFC/Taco Bell
KFC/TACO
Norfolk, VA
10.2020 - 04.2021
- Delivered exceptional customer service while supporting team members through cross-training initiatives.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Managed over 50 customer calls per day.
Dog Daycare Attendant/ Shift Lead
Camp Run-A-Mutt Norfolk, VA
Norfolk, VA
05.2021 - 04.2023
- Achieved a safe daycare environment for dogs through clear communication of activities and behavioral insights. Enhanced understanding of emotional needs for better dog management. Executed temperament tests to align dogs with appropriate programs, improving overall satisfaction.
- By also communicating with my team, I am able to get to know them better, making it much easier and much more comfortable to work with each other and the dogs. With this field, I also have experience in boarder and foster care, handling/administering various medications to dogs (including insulin), experienced with grooming {except anal glands and haircuts}, completed pack pro course, and have some dog training experience.
- Provided exceptional customer service by building strong connections with parents to better understand their pets. Collaborated as a floater to support team members across various roles within the work environment.
Grocery Delivery Driver
Instacart Shopper, Instacart
Virginia Beach, VA
03.2024 - Current
- Performed grocery deliveries to instacart customers!
- Delivered groceries promptly to enhance customer satisfaction and retention while keeping products fresh.
- Maintained 4.9-5 stars
Handler/Front Desk Receptionist
Dogtown
Norfolk, VA
05.2024 - 11.2024
- Supervised dog handling operations, ensuring safety and welfare of all animals.
- Coordinated daily exercise routines for dogs, promoting physical health and mental stimulation.
- Trained new handlers on best practices in animal care and behavior management.
- Enhanced workflow efficiency through the implementation of standardized handling procedures.
- Monitored behavioral changes in dogs, reporting concerns to veterinary staff promptly.
- Collaborated with team members to maintain a clean and safe environment for pets and staff.
- Assisted with loading and unloading trucks, ensuring proper weight distribution for safe transportation and minimizing the risk of damage to goods during transit.
- Contributed to a positive work environment by maintaining open communication channels with colleagues and supervisors alike.
- Assisted in training new employees on company policies, safety measures, and handling techniques to ensure consistent quality across the team.
- Provided excellent customer service when responding to inquiries regarding package status updates, addressing concerns, and resolving issues in a timely manner.
- Assisted groomer(s) in bathing client dogs.
- Opened and closed the building during required shifts.
- Walked any solo dogs around the area safely.
Lead Handler
BarkVB
Virginia Beach, VA
11.2024 - Current
- Oversaw daily operations, ensuring efficiency in pet handling and care processes.
- Trained and mentored staff on best practices for animal interaction and safety protocols.
- I liked to implement workflow improvements to enhance service quality and client satisfaction.
- I fully support team morale and cohesiveness by providing on-the-job training to new and present handlers.
- Maintained accurate records of animal health and behavior, contributing to effective care strategies.
- Worked on undesirable behaviors with proper behavior modifications and handling techniques.
- Administered prescribed medications to animals based on individual needs.
- Kept record of pet notes such as health, behaviors, and diet to isolate and address concerns.
- Monitored animal health, attention and behavior during training sessions.
- Created innovative ways to teach animals new behaviors and tricks.
- Above all, when working with the dogs and other workers, I like to keep the energy of the workplace at a fun but peaceful level to ensure a stress-free environment to better ensure a more safe and happy place for all to be. After all, the dogs mainly run off of our feelings and moods. Thus I am a firm believer in reinforcing such to maintain that energy.
Education
High school diploma - Technology and Graphic Design
Landstown High School
Virginia Beach, VA06-2020
Skills
- Photography
- Pet Care
- Dog handling
- Video Production
- Adobe Photoshop
- Pet Sitting
- Video Editing
- Organizational Skills
- Social Media Management
- Graphic Design
- Veterinary experience
- Dog training
- Workplace safety
- Task delegation
- Packing skills
- Equipment operation
Accomplishments
Certified in PackPro: Daycare, Customer Service, and Handling
Certification
Driver's License
Languages
English
Native or Bilingual
Japanese
Professional Working
Spanish
Limited Working
French
Elementary
Portuguese
Elementary
Additional Information
Authorized to work in the US for any employer
Awards
Participated in the MakerExpo 2016 and led my team to victory making 1st Place on June 3rd, 2016
Timeline
Lead Handler
BarkVB
11.2024 - Current
Handler/Front Desk Receptionist
Dogtown
05.2024 - 11.2024
Grocery Delivery Driver
Instacart Shopper, Instacart
03.2024 - Current
Dog Daycare Attendant/ Shift Lead
Camp Run-A-Mutt Norfolk, VA
05.2021 - 04.2023
KFC/Taco Bell
KFC/TACO
10.2020 - 04.2021
Dog Sitter
self-employed
01.2014 - Current
High school diploma - Technology and Graphic Design
Landstown High School