Dikenva Gordon
Decatur,Georgia
Summary
To secure a responsible career opportunity to fully utilize previous training and skills, while making a significant contribution to the success of the company.
Overview
3
3
years of professional experience
Work History
Construction Worker
Scale And Change
Houma, LA
08.2021 - 02.2022
- Loaded, unloaded and moved material to and from storage and production areas.
- Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
- Gathered and disposed of worksite debris to remove safety hazards.
Unarmed Security Guard
Rivers Security
Baton Rouge, LA
07.2019 - 08.2020
- Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
- Patrolled property.
- Completed full building and grounds patrols to spot and investigate concerns.
Customer Service Representative
Teleperformance
Baton Rouge, LA
02.2017 - 03.2018
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Youth Leader
Big Buddy Program
Baton Rouge, LA
05.2016 - 07.2016
- Coached, instructed and supervised participating youths.
- Engaged youth by following, implementing and assisting in creating lesson plans.
- Organized group activities and outings for youth.
- Maintained good relationships with parents through regular communication and active participation in planned activities.
Education
High School Diploma -
Belaire High School
Baton Rouge, LA05.2015
Skills
- Customer and Service-Oriented
- Teamwork and Collaboration
- Computer Proficiency
- Flexible and Adaptable
Timeline
Construction Worker
Scale And Change
08.2021 - 02.2022
Unarmed Security Guard
Rivers Security
07.2019 - 08.2020
Customer Service Representative
Teleperformance
02.2017 - 03.2018
Youth Leader
Big Buddy Program
05.2016 - 07.2016
High School Diploma -
Belaire High School
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