DiKey Lockhart
Personal Care Aid
Colonial Heights,VA
Summary
Professional caregiver with extensive experience in providing compassionate and reliable support. Adept at assisting with daily living activities, medication management, and mobility support. Strong focus on team collaboration and achieving results, ensuring adaptability to changing needs. Known for empathy, patience, and strong communication skills.
Overview
20
20
years of professional experience
1
1
Certification
Work History
PCA
Care Advantage
12.2024 - Current
- Assisted patients with daily living activities, promoting independence and wellbeing.
- Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
- Improved patient comfort by providing compassionate and attentive care.
- Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
- Performed wound care and dressing changes, facilitating timely healing and recovery.
- Provided respite care for family caregivers, allowing them to rest and recharge while ensuring the continued well-being of their loved one.
- Supported the physical therapy process by guiding patients through prescribed exercises under therapist supervision.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Documented patient information and care activities in electronic health record.
- Followed directions of licensed nurses to administer medications and treatments.
Store Manager
McDonald's
01.2024 - 01.2025
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
PCA
Key (SELF)
03.2019 - 09.2024
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Maintained clean, safe, and well-organized patient environment.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Ensured client safety by closely monitoring their health conditions and promptly addressing any concerns or emergencies.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Improved client satisfaction by providing personalized care and attention to their unique needs.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Provided basic grooming and hygiene assistance to patients.
- Promoted client health by assisting with daily hygiene tasks, medication administration, and regular exercise routines.
- Monitored progress and documented patient health status changes to keep care team updated.
- Increased comfort levels for clients with disabilities by implementing customized care plans.
- Conferred with supervisor to discuss patient condition and medical care.
- Replaced bandages, dressings, and binders to care for wounds and encourage healing.
- Handled incoming mail, bills and invoices and completed appropriate actions.
- Scheduled daily and weekly care hours for client caseload.
Supervisor
TDB Communications
01.2020 - 11.2023
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Facilitated seamless communication between departments, ensuring that all teams were aligned with company goals.
- Increased customer retention rates by implementing customer feedback into actionable improvements.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Maintained database systems to track and analyze operational data.
Special Education Teacher Assistant
Hopewell Public Schools
08.2005 - 07.2020
- Monitored student progress and adjusted instruction accordingly to maximize academic achievement.
- Maintained detailed records of student progress, attendance, behaviors, and IEP goals for effective communication with all stakeholders involved in the educational process.
- Improved student behavior and engagement in the classroom through consistent enforcement of rules and positive reinforcement strategies.
- Assisted students with physical disabilities, ensuring their safety and comfort during daily activities.
- Provided one-on-one support for students struggling with specific concepts or tasks, resulting in improved comprehension and performance.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Maintained safety and security by overseeing students in recess environments.
- Fostered a sense of community within the learning environment by establishing clear expectations and encouraging open dialogue between peers.
- Set up visual aids, equipment, and classroom displays to support teacher's lesson delivery.
Education
No Degree - Early Childhood Special Education
Virginia State University
Petersburg, VA01-2003
Skills
- Personal hygiene assistance
- Behavioral management
- Emotional support
- Dementia care
- Patient documentation
- Medication reminders
- CPR certification
- Age-appropriate activities
- Health and hygiene
- Physical activity planning
- Student behavior and progress reporting
- Customer service
- Health insurance
- Business planning
- Cold calling
- Private insurance
Certification
- Certified Patient Care Assistant/Associate (CPCA/CPCT/A)/Nurse Tech certification- National Healthcareer Association for various patient care roles.
- First Aid Certification
- Certified Adjuster (CA) -Virginia Department of Insurance
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- Supervised team of 15 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
PCA
Care Advantage
12.2024 - Current
Store Manager
McDonald's
01.2024 - 01.2025
Supervisor
TDB Communications
01.2020 - 11.2023
PCA
Key (SELF)
03.2019 - 09.2024
Special Education Teacher Assistant
Hopewell Public Schools
08.2005 - 07.2020
- Certified Patient Care Assistant/Associate (CPCA/CPCT/A)/Nurse Tech certification- National Healthcareer Association for various patient care roles.
- First Aid Certification
- Certified Adjuster (CA) -Virginia Department of Insurance
No Degree - Early Childhood Special Education
Virginia State University
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