Summary
Overview
Work History
Education
Skills
References
Certification
Timeline
Generic

DIKSHA KHULLAR

Brampton,ON

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure Process Assistant position. Ready to help team achieve company goals.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Seasonal Associate Partner HR

Amazon (YYZ4)
11.2023 - Current
  • Enhanced Associate relationships by consistently delivering or solving problems regarding Amazon policies and protocols.
  • Utilized My Time , Panorama to clear the doubts of an associates ( PTO, Points , Provincial leaves or schedules)
  • Also showed new system KIOSK with associates for resolving their issues.
  • Explained associates available solution and possible repercussions of their queries.
  • Monitored Engagements in peak season and distribute prizes with happiness.
  • Committed to fulfill the excellent customer service during peak season

PG & Problem Solver (Backup PA)

Amazon (YYZ7)
11.2022 - 07.2023
  • Managed to do CPT timely with the help of Captain's Workshop , where I can used all portals like Rodeo, work pool , Time on task , FC menu , Flow of any department , headcount so on which help to complete the customer shipment on time.
  • Created tickets through River .
  • Maintained labour headcount or sharing by using SERA (Shift Execution Report Analyzer ).
  • Used ATLAS and Umbrella coaching to reduced the errors of an associate and control the FC DPMO .
  • Handled situation during peak season as well as when PA was not on floor/ on vacation.


Human Resources Manager

SOLEX IMMIGRATION
02.2022 - 06.2023
  • Streamlined HR processes for increased efficiency, reducing paperwork and manual tasks through automation.
  • Met everyday new clients with new queries .
  • Solve issues and gave right instructions to them.
  • Optimized payroll processing procedures for accuracy and timeliness using advanced software solutions.
  • Prepared task for team to do in next shift .
  • Also met employers for the benefits of our company and for deals .

Supervisor

SERVICE MASTER
06.2021 - 07.2022
  • Trained new employees on company policies, procedures, and work ethics.
  • Give task on regular basis or business needs.
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.

Area Leader

GIVE & GO PREPARED FOODS CORP
07.2020 - 12.2020
  • Coordinated team tasks to complete projects on time and within budget .
  • Running shift with 7 team leaders and 5 quality controllers and almost 300 employees.
  • Communicated with management and team members to resolve obstacles and complete the projects.

Education

POST GRADUATE in Financial Management -

CDI COLLEGE
01.2022

GED -

LLRIET
PUNJAB , INDIA
07.2018

Skills

  • Efficient communication
  • HR software
  • HR reporting skills
  • Associate Tracking skill
  • Analytical thinking
  • Client Representation and Advisement
  • Logical analysis
  • Active Listening

References

References available upon request

Certification

  • First Aid License

Timeline

Seasonal Associate Partner HR

Amazon (YYZ4)
11.2023 - Current

PG & Problem Solver (Backup PA)

Amazon (YYZ7)
11.2022 - 07.2023

Human Resources Manager

SOLEX IMMIGRATION
02.2022 - 06.2023

Supervisor

SERVICE MASTER
06.2021 - 07.2022

Area Leader

GIVE & GO PREPARED FOODS CORP
07.2020 - 12.2020

POST GRADUATE in Financial Management -

CDI COLLEGE

GED -

LLRIET

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