Summary
Overview
Work History
Education
Timeline
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Dilaila Henriquez

Englewood,NJ

Summary

Executive Assistant with extensive experience at Bank of NY Mellon, skilled in managing intricate schedules and travel logistics. Demonstrates exceptional organizational abilities and attention to detail while supporting C-suite executives and maintaining confidentiality. Recognized for strong communication skills and a proactive approach, enhancing workflows and driving operational efficiency.

Overview

21
21
years of professional experience

Work History

Executive Assistant to COO

Bryans Transport, Inc.
Scranton, PA
01.2025 - Current
  • Support COO with his calendar
  • Connecting with customers to maintain existing client relationships and assisting with getting new leads/customers.
  • Dispatcher - Scheduling pick-up / drop of loads.
  • Communicating with the drivers regarding the loads and delivery times and pickups.
  • Assist with payroll and client invoicing.
  • Part-time / Remote

Senior Executive Assistant to Head of Sales

Bank of NY Mellon
New York, NY
06.2024 - 09.2024
  • Successfully coordinated complex scheduling and calendar management, ensuring efficient time management and prioritization of tasks.
  • Attended weekly meetings, take meeting notes, and follow up with action items.
  • Facilitated and supported internal and external meetings and event and all travel logistics.
  • Acted as a liaison and handle all logistics for office meetings and events: schedule meetings; draft agendas; develop, compile, and distribute presentation materials. Support on ad-hoc projects and initiatives.
  • Managed correspondence, information, and all matters of confidentiality; escalates issues where appropriate.
  • Handling sensitive/legal documents and signature workflows
  • Collaborating with other EAs and across all departments to execute critical, time-sensitive projects.
  • Processed expense reports, invoices, and submitted PO orders, and performed ad-hoc administrative responsibilities.

Senior Executive Assistant to EVP and CHRO

Voya Financial
New York, NY
03.2015 - 12.2023
  • Provided comprehensive administrative support to the CHRO, managing complex calendars, scheduling meetings, and organizing travel logistics (domestic/international travel), expense reports, invoices.
  • Anticipate the executive’s needs and proactively address them and handled confidential and sensitive information with discretion.
  • Coordinated and executed Internal and external meetings & corporate events logistics, (i.e senior leadership, HR Staff meetings, EC meetings, Town Halls, Board Meetings, Team Offsites, Company social events and Identify areas for improvement in event processes and implement enhancements
  • Acted as a liaison and handle all logistics for office meetings and events: schedule meetings; draft agendas; develop, compile, and distribute presentation materials.
  • Assisted with HR-related tasks, including onboarding/off boarding, and employee engagement initiatives.
  • Collaborated cross-functionally across all departments within our organization towards reaching key company milestones and deliverables within the time deadlines.
  • Attended HR bi-weekly meetings, take meeting notes, and follow up with action items.
  • Oversee vendor relationships, office supply management, and facility needs and performed ad-hoc administrative responsibilities.

Senior Executive Assistant to Senior VP of PR

New York Life Insurance Company
New York, NY
10.2013 - 06.2014
  • Efficiently managed the Senior VP's complex calendar and coordinated domestic and international travel arrangements, ensuring seamless scheduling of team meetings.
  • Anticipate the executive’s needs and proactively address them.
  • Supporting day-to-day operations, document processing, tracking of Employee PTO, paying invoices, and maintaining office supply inventories
  • Facilitated meetings and event logistics for the PR department, including scheduling, technical requests, and travel accommodations, to ensure successful engagements, take meeting notes.
  • Collaborated cross-functionally across all departments within the organization.
  • Reviewed and processed invoices and expense reports in a timely manner, submitted PO orders contributing to accurate financial tracking and reporting.

Executive Assistant/Office Manager

SDS FINANCIAL TECHNOLOGIES, INC
New York, NY
09.2004 - 07.2013
  • Provided comprehensive administrative support to the CEO and executive management, enhancing operational efficiency.
  • Oversee day-to-day operations, document processing and storage, tracking of Employee PTO, paying invoices, keeping track of equipment’s (servers, routers), and maintaining office supply inventories.
  • Effectively managed the CEO’s calendar, coordinating meetings, travel arrangements, and communications to ensure optimal time management.
  • Oversaw AP and AR processes, contributing to accurate financial management and reporting.
  • Streamlined the Health insurance enrollment process and monitored employee attendance, ensuring compliance and effective communication – Onboarding/Off boarding process.

Education

MERCY COLLEGE
Dobbs Ferry, NY

Timeline

Executive Assistant to COO

Bryans Transport, Inc.
01.2025 - Current

Senior Executive Assistant to Head of Sales

Bank of NY Mellon
06.2024 - 09.2024

Senior Executive Assistant to EVP and CHRO

Voya Financial
03.2015 - 12.2023

Senior Executive Assistant to Senior VP of PR

New York Life Insurance Company
10.2013 - 06.2014

Executive Assistant/Office Manager

SDS FINANCIAL TECHNOLOGIES, INC
09.2004 - 07.2013

MERCY COLLEGE

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Dilaila Henriquez